CVS reviews and complaints 2
View all 3333 complaintsCVS - Front end customer service
I was checking out and the cashier refused to pack my personal bag saying she didnt know where it had been
The bag is new in appearance and not visibly soiled.
I told her it was her job and said it wasn't if it was a personal bag. This happened just after 11am in your Ravena store. In hindsite I wish I had just left the things on the counter and walked out. I spent $50 at this store to be refused service by a cashier whose job it is to check out and assist customers. Knowing that the clientele at your stores during this time frame tend to be senior citizens I am shocked that this sort of behavior is allowed. Luckily, I am able to do things for myself but what if I had not been. The cashier could have simply put on gloves and completed her shift rather than doing half her job. When I told her I would be contacting her company she said go for it. Clearly, she has no business being a cashier and dealing with the public. I don't need to spend my money there and will change my pharmacy as soon as I am able. And also, the desired outcome window has a drop down menu that says your company can't be a mind reader? Nice snarky comment to put on a site that is supposed to be there for customer relations. The idea behind this space was expressed in the first few sentences.
Desired outcome: Remind people whose job it is to assist customers to do that. If it means wearing gloves or other crutches they need to get through the day.
CVS - Motion lamp (lava lamp)
I received this lava lamp for Christmas so I don't have a receipt. I've wanted one of these for a long time. My mom tried to find me another one but there are no more. Can you do anything to help me? Thank you..
Sincerely,
Marleigh Baudoin
3639 Ambassador Caffery Pkwy.
Suite 316
Lafayette, LA 70508
My mom's email address is [protected]@whiteheadfirm.com
Desired outcome: A lava lamp with a straight bottom
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