Petco reviews and complaints 1
View all 573 complaintsPetco - Service
545 W Prien Lake Rd
Lake Charles, LA 70601
United States
Purchased two bearded dragons from this location. The store associate claiming to be the manager of the reptile department asked questions and telling me I needed to have two 20 gallon aquariums for housing the lizards. I asked why is he asking me this and he said if I refused that he would refuse sale of the lizards. I informed him that while they are young they don't not need to be separated as the store does not separate young bearded dragons. He said that is temporary and I informed him that the two I am purchasing had been at the store for over a month so how temporary is that. He continued to make remarks that he didn't have to sell the lizards and if I didn't agree with him he would refuse sale. I informed him of my knowledge of beargded dragons and he said it has nothing to do with the sale of them. I told him to stop talking and to just retrieve the animals so I can complete my purchase and leave the store. He continued on even with my three girls present. He then took the animals to the cash register with the remark "I want to spend more time with you" in front of my girls. At that time I told him I am tired of him being a smart [censored] and want another cashier which he left and got another manager. I told that manager who said they were the assistant manager. That manager was no better in they're attitude and I informed that I do not wish to ever return to this store. Disrespectful, entitled attitude and harassing was the experience.
Desired outcome: The so called reptile manager terminated employment
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