National Football League [NFL] reviews and complaints 1
View all 646 complaintsNational Football League [NFL] - charged for services that I didn't request
I received a bill from centurlink for to pay two payments of $145.98. They was sending me a bill to pay two payments for my directv bill. My bill was not even a day behind. I called centurylink and they said they was making everyone pay two months payment. I was only able to pay 1 bill for the total of $145.98. So I got behind on my bill. SCAM! WAS OVER CHARGED. After bundling my directv services with centurylink internet services. I started to notice football charges on my bill. I contacted directv about the problem.
They corrected the problem by cancelling the NFL. A month later I was billed again for the football. I called diectv and they said that centurylink must have been renewing the NFL on my bill. I called every two or three months trying to get the NFL off my bill. As soon as directv took charges off bill. They renew the next month. I don't watch football so I didn't know why I was being charged for it.
The NFL on bill that I was billed for five months this year a total of $39.99 for three months and a total of $32.99 for two months has come to a total of $185.95. My bill is now almost seven hundred dollars. Each month that I failed to pay the football. I have been charged a $12.00 late fee. My bill should be under $400.00. Instead I'm being charged for NFL services that I didn't order plus late fees. My directv bill had never been late or behind until I started to get charged for NFL. Now centuryink is threatening to turn off not only my directv, but also my internet. Which has never been behind. I hope that someone can read my complaint. If anyone has directv don't bundle your bill with centurylink. They are pulling some type of scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
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