National Football League [NFL]’s earns a 1.1-star rating from 653 reviews, showing that the majority of football fans are dissatisfied with viewing experience.
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Do not subscribe to NFL+
DO NOT SUBSCRIBE! There is zero Customer Service, only auto-generated options.
I subscribed to NFL+Premium but have not been able to watch any games, it
continually asks me to subscribe as if I hadn't already paid! I followed every tech suggestion offered and have had several support tickets opened.
Even then the email responses are auto-generated and simply repeat the tech suggestions. I've tried to request a refund, and that doesn't work either.
The NFL agenda
I am 65 years old, been watching the NFL for 59 of those. In the last 10 years I have noticed your agenda not just with my team but with most. The officiating is horrible and getting worse. Games are being determined by it. Some QB's get RtP alot Brady & Mahomes a d others not at all. I believe if you want a team to win you have the officiating deter them. Detroit got a bad call in Dallas and then got 2 favorable calls in the playoffs against the Rams. This helped poor Detroit break their 30 year losing streak. Utterly disgusting. You should have the best officiating in the playoffs. I am going to stop watching as soon as the 49ers lose or when the season is over.
Recommendation: The NFL is truly a money game. Willing to allow major markets loss to get more minor market involvement.
Like the ravens chiefs game today ravens got cheated because of the referee’s
Why so many channels?!
Trying to find a game, that we have been looking forward to watching is no where to be found. We start looking hours before the game start time. I now have a subscription to Youtube TV, Prime, Peacock, and standard cable. That’s an extra $150 a month. And what we get is one game.
Find a place, or buy a place, and stream everything from one place. If you want to black out a game, go a head, but offer viewing on a exclusive channel and charge us $25 or $50 for blacked out games that season. I watch football with my husband, and I am angry. He works, hard, and I would like to gift him great viewing of football. But we had to watch on my telephone, because the game was on peacock. And even though I had a subscription, the game cost extra. What’s going to happen to your salary, signing bonuses, and other perks if you are no longer supported by your fans? I have declined to purchase goods that are supporting an athlete or team I don’t like. I think it’s called a boycott. And I am still not purchasing Nike shoes. Iron out the contract, and make it simple for your fans. We want a beer, some chips and a game.
Linda Allison
Recommendation: Hold out for a single channel to watch the NFL games on!
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Pros
- Premier football league
- Global fan base
- High-quality broadcasts
- Top-tier athletes
- Extensive merchandise
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Cons
- Off-field controversies damage reputation
- Player safety and concussion issues
- Uneven team revenue sharing
- Inconsistent disciplinary actions
NFL punishment of refs for Dallas-Detroit game
The Refs should NOT be punished for making a correct call. Detroit lined up in an ILLEAGAL formation! The NFL rules are the problem because even though there is an offensive penalty the play is allowed to continue. THAT is the problem- not the refs, As soon as the ball was snapped the play should have been whistled dead. Roger Goddell is blaming the refs instead of blaming the STUPID NFL RULES BOOK! Study the video--- ILLEGAL FORMATION! Also, Detroit was guilty of offensive lineman clearly HOLDING the Dallas defenders. IF THERE IS AN OFFENSIVE PENALTY, THEN WHISTLE THE PLAY DEAD!
It's Football!
Is it at all possible to watch a Kansas City Chiefs game without seeing Taylor Swift and Travis Kelce shooting glances towards her! Respect their space but I am a avid Football Fan and I take time and money to watch football not a concert of who is dating who! It really takes away from the game. Appreciate seeing the wives, kids and parents but this is really ridiculous. Give it a break, please! Its football not a concert!
Focus on the teams playing.....
PLEASE, PLEASE, PLEASE have the cameras focus on the game & players NOT the celebrities in the stands. Too much focus on Taylor Swift & Travis Kelce - he's there to play the game & not wonder how much attention Taylor is getting and it is hard for him to concentrate. Its disruptive for them and as a viewer. Let Taylor & her friends enjoy watching the game & just FOCUS on the game. Your cameras are stressing them out and the viewers too. We want to see the game not have Taylor flashed on the screen - leave them alone!
NFL Games on TV
The NFL is so inconsiderate…. The are terrible and shallow. You sign up so you can watch your teams game and half way through the game you’re watching they just switch to another game! What the hell! That is so aggravating…. I don’t give a rats [censored] about watching another team play when I am expecting to watch my teams whole game! In the middle of the game the game was switched to a totally different game. I was unable to watch the second half of the advertised game… I scheduled my day around watching and supporting my team.
Desired outcome: To allow the fans to watch the complete game they choose and sit down to watch, to support their team throughout the full game.
Recommendation: Don’t sign up to watch with the NFL
This is unacceptable! Unfair!
Peacock 110 million deal for a playoff game is a [censored]ED UP GREEDY white [censored] thing to do. Instead of paying for [censored]ing PEACOCK. We will be stealing your Miami vs Kansas City playoff game via “STREAM-EAST for FREE”. [censored] off greedy [censored]ing filthy white non athletic [censored].
National Football League [NFL] Complaints 646
I have not recied my Refund
Order #[protected] Returned Mens New Era Stone/Navy Dallas Draft 39 Thirty Flex hat. Canada post #[protected] also Landmark Tracking number LTN27976197. I received two emails from Fan Services and advocate one was that he sent a label to send back the hat which you can see has been done. The second one once for 20% off my next order which I couldn't use. Please investigate as I have been trying to get my refunded back which he stated was done which I have not received. i have been going through this since January.
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Super Bowl Parade
Hello,
The Super Bowl game this year was exciting and I enjoyed watching it. It was so heartbreaking to see the shooting that took place after the parade. I guess one thing that bothers me is the public display of drunkeness during the parade. I was worried one of those players might fall off the double decker bus. If the shooting would have taken place during the parade some of these players wouldn't be able to move fast enough to get out of harms way. The Chiefs aren't the first team that I've seen the drunkeness with players. The Tampa Bay Buccaneers did it when they won. I was appalled at how they were throwing the Super Bowl trophy from one boat to another. I don't mind if they get together and go to a private facility and celebrate. They deserve it after a long season. Let's not do it for the whole world to witness. It does not look good for the players who represent the NFL.
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NFL parade for the Super Bowl champions
I love watching the Super Bowl parade with my family but I am really sadden that my kids have to watch these professionals holding beer cans and being drunk to where they can't even stand on stage to speak without someone holding them. Where is the professional in these players, I had that my kids see these people as role models running in the street with with alcohol bottles in their hand or beer cans in there hand on the bus what are we showing these young kids that are watching this, that open containers is ok to have in vehicles.
Desired outcome: Alcohol, cans and bottles should not be held in there hand while they are parading, specially with the bus is moving and you have all these professional athletes standing on top of buses, sipping on beer cans.
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Is National Football League [NFL] Legit?
National Football League [NFL] earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for National Football League [NFL]. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
National Football League [NFL] has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Nfl.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nfl.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
National Football League [NFL] as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up National Football League [NFL] and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While National Football League [NFL] has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 646 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- National Football League [NFL] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to National Football League [NFL]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Anti-American activities
By Wayne Allyn Root The so-called “Black National Anthem” was sung at the Super Bowl on Sunday. I did NOT stand. Did you? I find this disgraceful and disgusting. I find it racist. I find it divisive. I find it offensive and insulting. Not because I’m white, but because I’m an American. Survival Food Is Surging With an Unexpected Twist: Prepper Beef...
Read full review of National Football League [NFL]Including "Black National Anthem" in Super Bowl and subsequent games in future
I was made aware that tonight's Super Bowl will have the Black National Anthem played. Since when do we 1. Have more than one National Anthem? and, 2. Why would we need/and it be included in the Super Bowl anyway?
I, as others I know, will not be watching the Super Bowl, or any game you choose to play the Black National or any other "groups" anthem other than our official, or other countries (if applicable) anthem out of respect for their respective sovereignty.
Desired outcome: Stop pandering to specific groups. Do not turn this into some point which sets possible precedence for this being an acceptable thing. There is enough division in the country, we do not need you making it worse by being "woke"
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NFL Sanctioned Games
I am usually not political. The NFL has gone completely off the rails. There is only one USA National Anthem. We American Citizens that are still thankful for those who founded and still fight for this great country would like to see you show a little more back bone and not cave to your million-dollar players!
With all respect that I hope we can expect to give back to you in the future,
Double D
Desired outcome: Read with a Critical Thinking Mind.
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performing black racist national anthem at the super bowl 2024
I'm hearing on the news that the black racist national anthem will be performed at the super bowl 2024.
Your public [censored] kissing will only appeal to a very small group of America hating whiners.
My family will be boycotting the super bowl.
Claimed loss: The nfl is pandering to America hating racists.
Desired outcome: Quit being cowards.
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NFL Subscription
My name is Marsha J. Taylor and my complaint is that my NFL subscription was
renewed successfully in 2023 yet I have been unable to access my account.
When I sign in it says "Welcome back Marsha" yet when I put in my password I get a message that the account does not exist. Therefore, I cannot change my password. This has been very frustrating because a payment was made. My account is in your system.
I have been unable to see one football game. I am, therefore, requesting that an investigation be made into this matter.
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Fire NFL Comm. Roger "The Racist"
My friend has been trying to get me to come to his Superbowl Party and I turned my back on the NFL when they allowed knelling against the American National Antheim saying the NFL doesn't deserve any consideration anymore because they decieded to be racists against the country and specifically white people. My friend cancelled his Superbowl party for 25 at a cost of 1500$ because of this [censored] NFL Commissioner Roger "[censored]"
This will be the lowest watched, attended SuperBowl.
Legaly, The NFL "BETTER" have told their commercial purchasers that it was the intent of the NFL to publisize and promote LGBT Gay Pride night at the Super Bowl.
I personally hope they kept them in the dark, this will be the END of the SuperBowl (filing bankruptcy) in multi Billion Dollar decision against the NFL, perfect!
Thanks
You Deserve It!
Desired outcome: NFL Bankruptcy
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I am same situation. Didn't watch one single NFL game. I've given up on a racist divisive organization.
NFL Super Bowl projected TV coverage/events
While the NFL annual Super Bowl has become almost as traditional an event as the Major League Baseball World Series over 100 years ago, the indication announced apparently via media today is that the NFL intending to play something called the "Black National Anthem' instead of ONLY THE original and still (by law) the actual UNITING National Anthem at the...
Read full review of National Football League [NFL] and 1 commentHead referee
Both haukule member have been extremely biased against the Buffalo bills since they began their careers and need to be monitored. The horse collar intentional ground call against Philadelphia is a most recent example. Haukule should not be on the field for Buffalo vs Kansas City Sunday. Both family members have repeated made negative impactful calls against Buffalo in my 30 plus years of my nfl fan experience
Claimed loss: Remove him from the ref team
Desired outcome: Fair game
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broadcasting
Dear NFL and Peacock,
You got your $110 mill, the rest of us get an inferior football experience. Peacock streaming stops, starts, freezes & skips. No way to pause or replay. Quality is unacceptable.
I have been a football fan for 64 years, and this is going backwards. I don’t care that I had to buy a subscription, if I get what I pay for, which I have not. This is 2024, catch up with today’s technology and deliver a first-rate experience. Otherwise, you may be short one fan of football & the NFL.
FINAL SCORE:
NFL 0
PEACOCK 0
Eleanor Porter [protected]
Desired outcome: no more streaming football games
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The NFL product itself
I’ve been a life long fan since 1997 and am finally done with your product which used to be free. Just as a starter, your insistance on using very biased referees instead of instant replay has resulted in a large amount of games that should have resulted in a different outcome altogether. This was a negative part of your product that many hoped would...
Read full review of National Football League [NFL]Peacock streaming service
I have a Peacock account and it did not work during the game. I was logged into my paid account but the account kept asking me to open a new account. Peacock customer support was no help at all. I missed the game. Thanks for Nothing!
Details. During Kansas City/Miami playoff game. Saturday, January 13, 2024.
My phone is [protected]. First name is Doug.
Desired outcome: An apology and no more exclusivley streamed games.
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Games on streaming service
Your game 1/13/24 awarded exclusively to Peacock is UNACCEPTABLE! If you ever award another NFL game exclusively to a streaming service I am going to sue the NFL and make sure your monopoly gets broke up. It will be a class action suit where you have 100's of millions fans in which will ALL be compensated for your actions. Take my warning as I am very well connected to attorneys who love to file large class action suits, and this would be right up there with the tobacco industry. So please go ahead with your idiotic greedy ideology and see where it gets ya. RG THE IDIOT NEEDS TO GO!
Desired outcome: Never put another game exclusively on a streaming service.
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Peacock exclusive deal
I'm a life-long & ardent NFL fan. Or, at least I was.
I subscribe to NFL Sunday ticket, I attend LV Raider games.
Your decision to give an NBC streaming service exclusive rights to broadcast a poor-quality picture is the end. All done here.
Your reward: I pledge not to purchase Sunday ticket for 2024. I further pledge not to see a single Raiders game this next season. Finally, you can bask in the realization that you've shown us the [censored] you really are.
You really think we believed your claim that it was 'history being made'? You are laughable.
No more rooting for 'the Shield'. All my sentiments henceforth exclusively go to the NFLPA.
Karma will take care of you in the long run and karma can be a real [censored].
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YouTube subscription
I spent over $400 to receive the promised Sunday afternoon out of market games as well as the playoff games.
Last evening I was prevented from watching the Kansas City - Miami playoff game because you gave broadcast of the game exclusively to a paid streaming service. I had the Peacock streaming service awhile back but dropped it wasn’t worth the small monthly fee. I don’t want their damn service.
Your alternative of suggesting I “watch streaming” via live chat was a cruel joke. I am so gahdamn pissed off at your money grabbing efforts that I will have to think hard whether to cancel next years broadcast season.
Al Anderson
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Chiefs vs Dolphins game on Paramount
Its absolutely ridiculous to expect NFL fans to PAY to watch a football game on tv. . This is such a slap in the face to fans who have watched football for years and already support the NFL by buying team apparel and other memorabilia. Please give us fans a break and stop trying to charge us to watch what we've been watching and supporting for years.
Desired outcome: Don't charge us to watch football games anymore!
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NBC peacock
How come you made us pay for the NFL+ app and not show the game on there? (KC vs Miami) 01/13/2024. I don’t think it’s fair that I spend money on you guys and now have to pay more to watch this game, I believe it’s selfish and not fair you do this to millions of people! Sad SMH! Why if you have tons of money? Not many people can afford to watch games on additional platforms especially when they pay for the NFL app, we already had enough with the NFL app lagging all the time. You guys are playing this dirty for no reason! I believe if you guys start caring more for your viewers than the money eventually money will fall in place but doing this may have put you guys back on the map where fans gave up on you guys! NFL WATCH OUT ON HOW YOURE PLAYING THIS GAME YOU MAY END UP LOSING EVERYTHING TO SOMEONE THAT WILL ACTUALLY CARE!
Desired outcome: Reach back out thank you!
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Peacock
I think Exclusively play NFL games on peacock is the dumbest thing the NFL has ever done. I really wanted to watch the game on Jan 13th at 8 pm but was unable to because the peacock app wasn't responding and I paid extra to be able to watch the cheifs play the dolphins on Jan 13th at 8 o'clock..very ANGRY with NFL and peacock. I am disappointed in the NFL.
Claimed loss: Love for the NFL. It's so sad. I'm disgusted
Desired outcome: Nfl doesn't put games exclusively on peacock
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That was the most ridiculous thing that the NFL has ever done! playoff games exclusively on peacock, what were you thinking? You have to pay extra money to watch playoff games..lame!
About National Football League [NFL]
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".
4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.
5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.
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9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.
Overview of National Football League [NFL] complaint handling
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National Football League [NFL] Contacts
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National Football League [NFL] phone numbers+1 (877) 635-7467+1 (877) 635-7467Click up if you have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number Click down if you have unsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number
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National Football League [NFL] emailscustomerservice@nflshop.com100%Confidence score: 100%Support
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National Football League [NFL] address345 Park Avenue, New York, New York, 10154, United States
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National Football League [NFL] social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024
Most discussed National Football League [NFL] complaints
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NFL Super Bowl projected TV coverage/eventsOur Commitment
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