Menu
For Business Write a review File a complaint
CB Oil and Gas Sunoco 119 Merrimack St, Methuen, MA, 01844, US
Sunoco company logo
Sunoco
reviews & complaints
Sunoco company logo

Sunoco

119 Merrimack St, Methuen, MA, 01844, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
M
5:05 pm EDT

Sunoco - poor customer service

I live few minutes from this gas station so I go here to pump gas quite often. Never had any issues until today. I stopped by today to pump gas, however my credit card just wouldn't slide in the cc slot like usual, not sure why. So I went inside to pay with same said crecdit card. After I paid, went back to the pump, still nothing. Went back inside, apparently cashier guy put in wrong pump #. It was busy, he could've misheard me. I get it. I don't blame him. What bothered me the most was the same cashier guy stood there and argued with me for the next 5 minutes, saying I told him the wrong pump #. He could have just fix what could easily be a minor issue, and we went on with our day, but no! Until I had enough, I simply asked "are you going to fix the pump # so I can pump gas or not?", then he proceeded and walked away right after. I didn't even get to ask him what would happen to my first transaction or whether I'd get refunded. I had a long day at work, just wanted to pump gas and go home, so I figured to call the bank another day instead. Over all it was very unnecessary and very poor customer service! Will definitely be going to another station from now on.

Read full review of Sunoco
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.