Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - firing employee based on untrained task
On 4/20/09 approx 1455hr i Antonio jordan employee of planet fitness 140 taunton ave seekonk ma.was reporting to work for 1500hr to 2200hr.when i was approached out side the door by manager angela noury and personal trainer april.b.Angela told me she was letting me go because i didnot meet the expectations of a mystery shopper that came into the gym on 4/15/09.Wich was a shift that i was covering for jessica so her and angela can go to a rock concert in lowell ma.who ended her shift at noon to go party.A 3hr shift from a salary worker is not good.(she let me go as members were comeing and going through the door looking over knowing something was going on, very humilateing)I was employed at planet fitness around 2nd week of Dec.08 by Tracy who was manager at the time.Not realizeing she would leave the company a wk later.Angela Noury took over as manager, a week later she told me to my face that she would of not hired me.She applied that she would of hired her people, planet fitness being a judgement free zone i was thinking family and friends, but the short time that i was employed there and the atmospher that surrounded me made me believe that i was not like by the employees that Angela hired because of my race. It was a constant battle for me to get employees to welcome me.members loved me and spoke to me daily wether working or working out.Even though Angela Noury never shown me how to conduct a tour i was able to get people to join the gym.The same tour i gave people that bgot them to join is the same tour i gave the mystery shopper. I was aware that i was never shown the planet fitness way to do the tour but my personality help me influance people to join.Several members a lot of them would come to me with questions that the manager should answer when i directed them to her they would say never mind.I was written up several times because i was working a shift were another employee forgot to do there duties that i was not aware of, no one would inform me that things were not complete, So next morning it would be my fault because i was the closeing employee.And the employee that didnot finish there work leave as i came in not informing me of unfinish work.So it was surpriseing to me that i was let go for a task that was never taught to me in the begining. Sincerly Antonio Jordan
The complaint has been investigated and resolved to the customer’s satisfaction.
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im leaving the gym and so has 2 other( black card members) friends of mine because of the attitude of the manager alone. she runs the place and walks around like she is better then everyone . when were the paying cust. she yelled at 2 of my friends because we refused the tour in the 30 min express workout area. weve been going to the gym in pawtucket for over a year and we were using a machine in the express due to no machines being open anywhere else. she due to us refusing the tour she cancelled their membership. luckily i wasnt at that machine when this happened so my membership was not cancelled so i then transferred to seekonk and discovered it was the same manager ive not gone since and will be heading down asap to cancel even tho i have to pay this lousy buy out fee of 58.00 but its worth it to get out of such a negative atmosphere!