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CB Drug Store CVS 615 Belmont Ave, Springfield, MA, 01108, US
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CVS
reviews & complaints
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CVS

615 Belmont Ave, Springfield, MA, 01108, US
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1 complaint
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Website
cvs.com
Phone number
+1 (413) 732-2998
Category
Drug Store
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

CVS reviews and complaints 1

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D
8:37 pm EST

CVS - Reaching a pharmacist over the phone now

I’ve been on the phone waiting to speak to a pharmacist one hour and 17 minutes thus far. I will keep holding until someone answers the line. This is the CVS on Belmont/Sumner Ave in Springfield, MA [protected]. I can never reach anyone over the phone and have stayed on hold to see when they will answer it. This is my complaint. I have pics of the times that hopefully can add onto to this complaint. This needs to get rectified. I may have to leave my house just to go over and speak to a pharmacist on my issue. This is not good. It’s just terrible.

Claimed loss: Time

Desired outcome: Someone to answer the phone at the pharmacy as soon as a customer calls in no later than five minutes tops.

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