Quest Diagnostics reviews and complaints 1
View all 483 complaintsQuest Diagnostics - Phlebotomist
This has been the go-to lab for myself and my family but after my experience yesterday I cannot recommend this location to anyone. I had a scheduled appointment for 7am, the building did not even unlock its doors until 7am and by then there was a group of us including the employees waiting to get in. After 15-20 minutes of waiting, I was called back after some people with later appointment times. None of this really bothered me until the phlebotomist hurried into the room, did not take the time to check which arm may have the easier vein access and proceeded to jab straight through my basilic vein. It was so painful I knew she went through the vein. I soon developed a large hematoma at the site which is well over 3 inches in diameter. I wish I could upload a photo to deter anyone from going here. I was very hydrated, drinking 50oz of water the night before, additional 16 through the night, and another 16 before I arrived. The technician just didn't care to take the time to do her job correctly, I have never had anyone so negligent try to take a blood sample. There are plenty of other labs and locations-go someplace else unless you want to be butchered.
Latest Quest Diagnostics Reviews
Test Results CRP - Normal Value Lab results lost Billing Delay of results, lack of follow-up Billing / customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!