On 08/12/2014 my wife and I had a 12pm appointment for blood work at the Quest at 10001 S. Eastern Henderson facility, my name was called and was escorted to a draw room 2 Viles of blood, and a cup of urine was collected from me. My wife was called back and blood was drawn form her. she received a e-mail as I did from Quest stating our results were ready to view. My wife received her results but I never did, our DR. received her results but never received mine.
This was a fasting test and our Dr. appointment is Tus. 08/20/2024, and I have medical concerns that would have been helpful with my blood work. What happened to my blood work? was it sent to another dr.? or patient which would be a major medical violation HIPPA so my time for all of this was wasted and I was on one of your phone # and was on hold fof over 2 hours with no answer
Claimed loss: lab results
Desired outcome: find them or were they were sent
Confidential Information Hidden: This section contains confidential information visible to verified Quest Diagnostics representatives only. If you are affiliated with Quest Diagnostics, please claim your business to access these details.
You’ve got every reason to be frustrated with Quest Diagnostics. They dropped the ball big time, losing your blood work and leaving you hanging before a critical doctor’s appointment. Hopefully, they realize this isn’t just a minor mistake and get their act together quickly. You shouldn’t have to chase them down for something so important — time for Quest to step up and fix this mess.