Menu
For Business Write a review File a complaint
CB Jewelry and Watches JewelOcean 76 Cranbrook Road, Cockeysville, MD, 21030, US
JewelOcean company logo
JewelOcean
reviews & complaints
JewelOcean company logo

JewelOcean

76 Cranbrook Road, Cockeysville, MD, 21030, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
ComplaintsBoard
A
9:52 pm EDT

JewelOcean - Engagement ring set

I found a ring set I wanted and we found Jewel Ocean had good prices, so we thought. We ordered the ring set Sept 1. IThe ring set was to ship overnight, 5 days later it finally arrived. Then a week later I was purposed to and I wore the ring 4 days and began cutting myself as well as tearing clothing due to a loose prong. I emailed the company. It took them a week to respond. I told them I was wanting to have it fixed, ( but since it took so long for them to get back to me about a repair I did not want to deal with them anymore). Then they proceeded to be rude with me and tell me to return the ring certified and insured. I did just that. Now we have no rings and no refund. It has been a month and we have yet to hear anything. I will continue to write call and post until they make this right with us. $599.00 they took from us!

Read full review of JewelOcean and 1 comment
Hide full review
1 comment
Add a comment
R
R
Rina Chia
US
Oct 26, 2015 10:48 pm EDT

Sorry to hear about your ring. $599 is not a small sum of money. It does not sound like they have good service.

When you get back your ring, do go to your regular Jeweler to have it appraised just to have peace of mind that
it is not a fake piece of jewellery.

Would be interested to know if you get back your ring in the end.

www.rinachiasecrets.com

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.