Extended Stay America

Why am I ask to type all his again. For one I do want to compliment your staff not our GM the one who just had a baby I think she African I do not know her name because she is a mean [censored] and that is being nice she plays favorite. I called you 800number 7 or 8 times and I want to know who told her it was me. She has been going around property offering discounts free room if a resident to fill out a nice survey on her cause she cant afford bad comments and told the residents it was me in room 215 for she did not know 15 of the residents here we call each other neighbors besides your GM playin favorites lets get to the toilet that back up three times raw sewage all over bathroom Igo to office was given a plunger and was demanded to bring it back second time no one in office third time my husband get up to go to bathroom slipped on the raw sewage because his time it came into kitchen he hit his face on door frame slid shoulder back and hip into toilet he had to go to hospital got five stiches. I used all 25 towels 4 bed in bag to soak up all of the raw sewage and had to throw them away bleach 2 gallons on floors when my husband felt better he pulled up toilet snaked sewer line and then took apart sink and snaked that as well because it was not draining right we had started off paying monthly EPP rate and after four months the office said we could no loner have the rate your GM she is racist to whites mainly and plays favorites we called 800 number they said we could have the rate paying weekly then last week we went from little less 400 to 600 witch is bull because the residents she does not know we have coffee et along were not changed to 600 then they were ripping apart the room up stairs and mu bathroom mirror came crashing down scared the hell out of me and yes i have pictures and you GM did not care I told them I wasn't being charged for it . It was going to fall soon enough due to the molly bolts were stripped I have the office one showed pictures I kept the others with pictures so I can not be charged for it I love the rest off your staff they all have people skills but your GM the one who had baby I dont know her name she wont even saw Hi when I say Hito her Now who should i send the Emergency room bill to being my husband does not have insurance missed 3 days work I want to know what you going to o being I was promised over and over a call back and you tell your GM I called and now she bad mouthing me and she tried to break the top lock on my door when my son and I yelled one minute she kept pushing her weight on door here is more but I cant type it my neck spine crushed and i cant stay on computer I do know i want this fixed i only have one month 4 days left here before i get my house and I will not take any more teenage bull favorite playing ect.