Aspen Dental

I was a patient at Aspen Dental in Battle Creek, Mi from March 2018 to October 2019. During this time I was told I had peridontal disease and needed to start treatment right away. I had a cracked tooth pulled on April 16, 2018. On May 2, 2018 I had bridge preparation on the two teeth next to the tooth that was pulled. These two teeth would become the" anchor" teeth for the permanent bridge. These anchor teeth were also decayed. On May 21,2018, the permanent bridge was placed over the decayed anchor teeth. I was told later that this is not standard practice with the MDA for a cracked tooth. That the placement of the permanent bridge over decayed teeth wasn't common dental practice.

I started having problems with occasional pain with the anchor teeth the summer of 2023.By fall 2023 the pain was not getting better, so on November 27,2023, I called Aspen Dental to make an appointment. The office said they have no records of me being a patient there. They could schedule me for an appointment in May of 2024.I talked with the general manager at Aspen, he also stated my records were lost. He did provide me with a listing of past appointments and a financial statement.

I knew I couldn't wait until then for some relief from the pain and swelling I was now experiencing.I called around the Battle Creek region and found a dentist that would see me. On November 28, 2023, my new dentist examined me and with xrays he could see that the anchor teeth were infected and decayed. Because of the sub standard work performed at Aspen I will need extensive work done to fix my teeth. So my new dentist had to cut off the bridge that Aspen Dental placed over the two anchor teeth that were infected and decayed. One of the anchor teeth needed to be pulled since it was no longer viable. So I am now missing 2 teeth. The remaining anchor tooth was still alive, so the dentist removed the decayed portion of the tooth and built the tooth back up with resin. I am now getting prepared for an implant of the tooth that my current dentist had to pull. I was also told I did not have peridontal disease. So I had this treatment when it was not necessary.

That dental work proved to be excessive , unnecessary,expensive and sub standard dental care. To help pay for my current dental expenses I am asking for refunds on the dental work from May of 2018 that Aspen Dental performed.I paid $3,040.00 and my Delta Dental insurance paid $1,500.00 for tooth extraction and bridge placement from May 2018. If needed, I will contact the MDA,BBB Blue Care Network, Delta Dental and the local board of Dental Examiners to resolve the issue.

Yes i got a full set of dentuers through aspen dental first they told me they'd be made an ready in 4-5 weeks it took over 3 months! When i got the set they where too big! Then they wanted too charge me more money too fix them! So then they put some kinda lining in them ..The teeth in the denture plate kept falling out so i went in nermous times too have them fix witch cost so much$! Then the partial on the bottom broke and they wanted more money too fix them and i didnt have the money and ive been without teeth for 2 1/2 years and its impressing and horrible!