American Freight

My Complaint with American Frieght is this: This is my second purchase from them. My first purchase went well so I decided to purchase from them again. This purchase was, A twin mattress set, two end tables, one coffee table, and a lamp set. Well I made the purhcase February 18, 2017, paid in full, my order was sheduled for pick up Feb. 22. My husband and I pick up the mattress set Feb. 26, 2017 (they said the mattresses would come in first). We asked them when would the rest of our order be ready? And they told us the following week. So March 3rd, 2017 comes around and we call and they said our order was ready. We went there and they said they only had our lamps avaliable. I said to them we put our order in Feb 18, 2017, why didn't it just all come together today(March 3rd)? They said that they had their orders crossed and they had to reorder our tables today ( March 3rd 2017) and that the manufacters were behind on their orders. In his explaining this to me, he was nasty and rude, as if it were my fault. I said okay, (very upset by now) my husband said you know things like this happens, lets just wait a week and see if it comes in then. I said okay. I need to add that we only paid $103.88 for the table set. I have called them over and over and over again, and they've told me that it's the manufacter, there's nothing they can do about it and that when it comes in they will call me. I've called them continously day after day with them telling me, well your order was only a little over a hundred dollars, or there are others who are waiting on there furniture and it's out of our hands. Today is March 30, 2017 and they told me to call today because my order would be in. Guess what it's not in. So I called the corporate office, I did not get an answer so I left a message. I will see where this gets me.

Well lets start here I went to American Freight 2/20/2008 to purchase some furniture In spent over 2, 000 I bought a dining room table and chair set that was $200.00 the first time I had company over the chairs broke I called the store to inform them of what happened and they said they would replace the chairs which would be the same cheap chairs that just broke so now what the next time I have company they would just brake again I asked for my money back and they said no they give me the number to their corporate office and he just sounded like some guy in the back that they put me on the phone with he was really rude he was so not professional. So now they say ok we will let you swap out your furniture but you will have to pay us more money we will not bring the new furniture to you we will not pick up the old furniture for you unless you pay us another $40 they are just one big rip off I paid for a warranty but I never received it I would never ever go to that piece of ### store again!