Menu
For Business Write a review File a complaint
CB Energy and Power Consumers Energy 530 W Willow St, Lansing, MI, 48906, US
Consumers Energy company logo
Consumers Energy
reviews & complaints
Consumers Energy company logo

Consumers Energy

530 W Willow St, Lansing, MI, 48906, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 4:30 pm
Tue
9:00 am - 4:30 pm
Wed
9:00 am - 4:30 pm
Thu
9:00 am - 4:30 pm
Fri
9:00 am - 4:30 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
M
9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Consumers Energy - Electric service restoration

I live in Michigan, specifically the Wacousta Michigan area. Every time there is a major outage the CE crews work from the Wacousta area (intersection of Wacousta and Herbison roads). They get power restored there and then report "power restored" from Wacousta east to Francis road when in fact it never is restored. I have The crew resets or replaces that fuse and hase restored electricty each and every time.

Desired outcome: IMMEDIATELY restore electricty

Read full review of Consumers Energy
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.