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CB Dental Services Aspen Dental 4101 E Blue Grass Rd, Mount Pleasant, MI, 48858, US
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Aspen Dental
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Aspen Dental company logo

Aspen Dental

4101 E Blue Grass Rd, Mount Pleasant, MI, 48858, US
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2 complaints
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Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
10:00 am - 7:00 pm
Fri
8:00 am - 4:00 pm
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Closed
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ComplaintsBoard
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1:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Aspen Dental - Charges and ill fitting teeth,

On Oct 31 2019 I went in and had All my teeth removed. THey gave me immediate dentures, stating they were free and woud be charged for my permanent set. It was supposed to be an automatic withdraw on the 3rd of every month. ( My dad was paying for the dental procedure and dentures at $1, 000 a month for $7, 226.40) NOT the price we had agreed on at all in the office, they told me the "new" price when I went in for a check up. I have had double ear infection since my teeth were pulled. The inside of my cheeks and under my tongue get raw and swollen every time i wear them. I can't chew food properly (teeth aren't sharp enough to chew food up) I choke a lot. They stick out a good 1/4 of an inch from my gums, I have to reapply adhesive twice a day everyday. Since they are so big, big chunks of food get caught between my dentures and roof of mouth, they cut my tongue too. The bottom dentures are so large that it scrapes on my Plica Fimbriata and Frenulum causing pain, rawness, and swelling. WHen I told them about it they said sorry your mouth will get used to it by the time you get your permanent teeth in July 2020. I have never met anyone that has had these issues with their dentures. Thier's are thin and fit flush with their gums. As mentioned above mine are FAR from flush or thin. THey have charged me twice the amount i was originally quoted, which i had to take with me the day I had my teeth pulled, they did NOT return the original agreement to me after the procedure or since. My email is [protected]@gmail.com

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11:48 pm EDT
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Aspen Dental - Denture implants

Charged over $5, 000 was told that would cover everything including implants later informed it would be over $10, 000, I had my own top dentures that needed 1 repair but they made new ones, never offered me any other solutions that would be cheaper/allow me to keep lower teeth, dental work don't fit/poorly made, originally sent home with no antibiotics/oral rinse after 6 teeth extracted, had to have stitches redone, couldn't eat for 4 weeks & work still not complete, could have went somewhere else got them same day/lower cost. Very dissatisfied & surprised your corp. Allows these happenings to go on, I do not feel that I should be charged this much for the poor service I have received, have tried working with office manager with no resolution/given extreme attitude. I believe as a corp. You should take care of this seeing how it is your name on the office even if it is privately owned, it doesn't reflect well on your name.

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