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CB Car Dealers Car City 2190 Henry St, Muskegon, MI, 49441, US
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Car City
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Car City

2190 Henry St, Muskegon, MI, 49441, US
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1 complaint
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Working hours
Mon
9:30 am - 8:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 8:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
10:00 am - 4:00 pm
Sun
Closed
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6:58 pm EDT

Car City - 2014 chevy cruze

I started leasing the 2014 chevy cruise on june 4, 2020 a week later was the first time it went into the shop for the same things that are still wrong with it today there has been a major recall on the car from chevy gm dealer directly i've had it repeatidly in n out of the shop yet to really have anything resolved it's has left me stuck without a car along side the road in middle of the night n during the day with my clients in the car with me I choice to get a reliable car which I was promised the chevy definitely was after papers were sign dated n everything was dotted I have been stuck pay never been late for this car that is unreliable yes I had the opportunity to get out at begining but couldn't get what I trade in back which was a extended cab 1994 suburbans with a great 450 all block engine the engine alone is worth three of the cars have now but like I said my clients needed me to have a more reliable car for them easier for them to get in and out of n get to were they need to be I am a h.H. A. Caregiver for the elder and handicap folks at their homes they rely on me to get them were they can not get themselves without me having relable transportation due to car city n orbit leasing n pressions not helping out on their ends of our written n signed documents only I am holding up on every speck of everything in the lease for a year and here I sit on the fourth of july weekend with again my car over heating n antifreeze again all over the place having to car a tow truck yet again to get my car off the road and at lease to a save secure place leaving me yet again without any transportation I feel I have been sold a lemon n still being stole from by having to continue to pay a $400. Monthly payment for setting that's been unresolvable since jump start I feel that my satisfaction as a loyal customer has been straight up unsatisfied n feel i've been discriminated on being a female in this world actually trying and allen head of the warranty department and who not only myself but also my boss has been belittled n told basically we should of known better from the disrespectful man and his workers in muskegon a location are most definitely crooks and something most definitely will be done if if I have to call abc news fox 17 I will get something accomplished and the few other people I know who also went and still dealing with the unfairness backing me up ten other different people with some issues from car city nothing getting done but all is feeling taken advantage of and being stolen from crooks aren't what god put us here to being taking advantage of innocent good hard working people isn't what you or anyone would everyday is great or any thing good of any business skills

Desired outcome: The rightful thing either let me out of lease n return my year of on time parents or a car that is relaible

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