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CB Fast Food Chains Chili's Grill & Bar 20901 Haggerty Rd, Novi, MI, 48375, US
Chili's Grill & Bar company logo
Chili's Grill & Bar
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Chili's Grill & Bar company logo

Chili's Grill & Bar

20901 Haggerty Rd, Novi, MI, 48375, US
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1 complaint
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Working hours
Mon
11:00 am - 11:00 pm
Tue
11:00 am - 11:00 pm
Wed
11:00 am - 11:00 pm
Thu
11:00 am - 11:00 pm
Fri
11:00 am - 12:00 am
Sat
11:00 am - 12:00 am
Sun
11:00 am - 11:00 pm
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R
8:26 pm EDT
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Chili's Grill & Bar - dinner

Today we went to have a family dinner. We had a party of 15. We got seated quickly at 4:05. Then everything went downhill from there. No introduction by the waitress.She was going to take drink orders is what she said. Then there was chips and salsa. I wanted just water to start. It took 30 minutes for water. Then a drink order took a while. Then we get out drinks. Then the order was taken. It was after 5:00. My husband ordered another drink. It sorta came. It was different but the server claimed it was the same. It even was stated on the bill. But back to dinner. Finally get some of our orders. Mine was wrong twice. My sister in laws was wrong. I never received part of my order and my husband never got his. The server tried to give it to him a 1/2 hour after everyone was done eating. We said too late. She had no clue if my husband didn't say anything. I also removed dirty dishes and put them on table next to us.Then it took 25 to get our check. Then she asked if we wanted dessert. We had to go get some food somewhere else for my husband, he was starving. The manager was also supposed to come over. He/she never did. It was finally 6:45 when we got our check and left. This was the worst service we have every had in our life. I used to be a waitress for 10 years. It's common Sense on how to act and check on people and serve people, she did none of it. Just awful.Very disappointed. My husband paid over $40.00 and never had any dinner. Just awful!

Read full review of Chili's Grill & Bar and 1 comment
Update by RyCin
Sep 25, 2019 2:55 pm EDT

This is gotten way out of hand. I just wanted to vent somewhere. I just wanted to warn people. I can't believe most of these commy made are by someone else that has nothing else better to do then to pretend to be someone else.People don't even know me or my family or anything.Too funny. I'm never posting another thing. I hope noone else does either by hacking into my account.

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ʀyCin
US
Sep 23, 2019 12:43 pm EDT

Also sadly this incident made my husband so angry that he beat me up. I was the one that chose this restaurant. He was so upset that he beat me up. He blames me for the bad experience. He told me that he was sorry after he sobered up, but he said I had it coming to me. That I lead him to drink because he was upset and that when he was drinking I should have gotten out of his way. That I know better than hang around when he is drunk. He got drunk and beat me up thanks to them.

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