Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Cub Foods 20250 Heritage Dr, Lakeville, MN, 55044, US
Cub Foods company logo
Cub Foods
reviews & complaints
Cub Foods company logo

Cub Foods

20250 Heritage Dr, Lakeville, MN, 55044, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
T
7:16 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Cub Foods - Customer service

I went through self-check-out at the Lakeville Heritage Cub Foods. There were only 2 of 4 working which is common of this cub foods. After purchasing my items, I was waiting for a receipt and the salesperson running the self-checkouts, waiting behind me, asked me if I needed a receipt. I said, "yes please". She put paper in and was trying to get the receipt but could not, so I followed her to the front register, you know where the salespeople usually stand and talk and play on their phones. She attempted for about 6 minutes to get the receipt and could not after printing off like 10 receipts, so she says to me, "you paid for your groceries, right?" I said "of course." So basically, since she could not find the receipt, she decided to accuse me of stealing, even though she was standing right there when I paid for my groceries and why would I wait around for 6 minutes waiting for her to print my receipt if I actually was stealing groceries. I proceeded to pull up my Wells Fargo checking account and since I had paid for my groceries with my debit card, it was already listed in the deductions. I ended up telling her not to worry about it after I showed her the confirmation on my phone. I have been going to this store for 10 years. I have stayed with them even when they didn't take the sale signs down after a sale was over, overcharged me for sale items, had 1 of 4 self-checkouts working and yes even with horrible customer service but I have never been accused of stealing. Cub Foods-Heritage, what happened to you? I will not be back.!

Read full review of Cub Foods
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.