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I have been saving these stamps that have been printed on the bottom of each receipt and the ones the cashiers give you since it started in July 2023.When I have asked for stamps, the cashiers have told me they are on the end of the receipt, and never offered the blue stamps. I had one cashier that actually gave me blue stamps, and I noticed there were none on the receipt? So, I have had 2 cashier's give me the stamps, and others tell me they are on the receipt. Well, Here is my dilemma, I have cut out and attached the receipt points from the bottom of the receipts to the saver card sheet and went to redeem them. I was told that you need the entire receipt in order to redeem, and by attaching the points from the receipts, they are not valid? Are you kidding me? We have spent all this money to receive one or two kitchenaid products only to tell us the stamps printed on the receipt are not valid and you need to trade them in for the blue stamps? NO WHERE does it say that anywhere in the terms and the cashiers told me that they are on the receipts? I spend what I can as I am only on Social security. The stamps on the receipts tell you to attach them to the saver card which is what I did, not exchange them. I am Beyond upset about this and doing my part as the directions state. No where does it tell you to redeem them for the blue stamps ANYWHERE. They will not trade the stamps from the receipts for the blue stamps because they said I needed the entire receipt to verify the points? What is going on here? I want them to exchange the paper stamps for the blue stamps so I can get what I payed/saved up for, for this kitchenaid item. I am almost 70 and feel like I am being taken advantage of. The employees need to be all on the same page when doing promotions. Please Help.
This is a multi million dollar company and I am just one senior citizen, so I am hoping they will honor the paper stamps or exchange them for the blue stamps. My email is : [protected]@aol.com and my name is Dawn
Claimed loss: spent lots of money to redeem points for kitchenaid product to be told they are invalid.
Desired outcome: I want them to exchange the paper stamps from the receipts for the blue stamps since I'm being told they are not valid. I cannot add any pictures as I don't know how, but I do have the sheets to show.
They switched out the points at the bottom of the receipt, for the blue receipts. They are hoping that corporate will word it a little differently stating those receipts need to be exchanged.
I’ve collected the stamps and have my full cards but I’m unable to redeem them for cookware because the stores are out of product. What a joke! If you’re going to have a promotion you should have the product available. I have 2 more days to try to get my pan and I’m very doubtful that I will succeed since I’ve been to two different stores on multiple occasions to find the Kitchenaid displays empty. I’m going to switch to Aldi.
Same for me. I asked the cashier how do I get my free stuff, he said just walk over to that shelf and pick out anything you want and bring it back to me and I will take care of it. I said the shelf is empty! He said ya I know looks like your getting nothing and all stores are out! Makes me mad enough to boycott Cub!