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BioLife Plasma Services
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BioLife Plasma Services company logo

BioLife Plasma Services

35 Teton Ln, Mankato, MN, 56001, US
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2 complaints
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Working hours
Mon
9:00 am - 7:30 pm
Tue
6:00 am - 7:30 pm
Wed
6:00 am - 7:30 pm
Thu
6:00 am - 7:30 pm
Fri
6:00 am - 7:30 pm
Sat
8:00 am - 3:00 pm
Sun
8:00 am - 3:00 pm
ComplaintsBoard
L
7:17 pm EDT
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BioLife Plasma Services - Policy

When I did my initial physical. We went through all my tattoos and piercings. I got about 20 scattered about. The newest one was done 5 years ago. We did an update and went through them again. And for some reason the one I got in 2011 after my son died didn’t get recorded. Now I’m band for life? Was it a nurses mistake or me forgetting about that one located upper thigh. Don’t know and definitely can’t ask anyone. All of a sudden I get these emails harassing me to give plasma. So I signed up. Left work early. Drove an hour to find out that I’m banned for life. Don’t send me emails and make me look like a fool walking in there being treated like I’m the retard. Lady was a [censored]. They all are. I was doing it because you so desperately needed plasma. Come to find out you don’t need it that bad. Not sure what the motive of the company is. I need to be taken iof any mailing lists and j want my personal information out of their system.

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J
1:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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BioLife Plasma Services has left an official reply on this complaint.

BioLife Plasma Services - Medical assistant made donor cry

At the biolife location in Mankato I had a medical assistant ask me a personal question in the lobby in front of others when I told her it was personal she forced me to tell her with others watching. She then very rudely said "we need to have a talk " and finally brought me to a private room and then proceeded to be rude and make me cry. She made me feel terrible about my self and continued to make me cry.

Desired outcome: I believe I deserve an apology since I felt forced to tell her personal medical info with other donors listening. I also believe she needs extra training on how to talk to a donor appropriately.

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