Park Nicollet Health Services reviews and complaints 1
View all 40 complaintsPark Nicollet Health Services - no follow up letter or instructions regarding appointment or lab tests.
Visited a Neurology Doctor regarding involuntary muscle spasms and twitches that have been ongoing for a couple years at the direction of my general physician. The Doctor that saw me was a new Doctor and upon completion of the visit provided no direction or instructions. Lab tests were taken and again no direction or follow up regarding the outcome of the tests. I called the nurse line at Park Nicollet Clinic, Neurology Department and was never given a call back, letter, email or anything regarding my visit or concerns. I spent between $500 and $1, 000 with tests for absolutely nothing. It is really disheartening that the staff at this office has not done a very good job at training their new staff how to follow up with their patients upon completion of a visit and tests. Instead they made a follow up appointment for me 6 months later without my asking for one. Why would I want to return to a Doctor that is not competent or properly trained?
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In the last few months I have had several test at Park Nicollet. The Doctors have not called me back and I have had to call to find out what the info on "My Chart" means. My family has a high rate of Cancer and I would think the clinic would respect that I'm worried and give me a quick call to say everythings fine, because waiting for a letter to go through the mail just causes anxiety.
Now its Tuesday night and I'm waiting again from a Sunday injury to be fully diagnosed.