Firestone Complete Auto Care reviews and complaints 1
View all 601 complaintsFirestone Complete Auto Care - Damage to Car by Firestone Raymore MO
On Saturday, February 4th to have work done on my 2009 Honda Civic. Kat was the person I dealt with. Today (2/7/23), we noticed that the bottom of the car where the tech would have placed the lift was damaged, there's a dent in the bottom part of the body that may be difficult to repair. I do have photos of the damage.
We spent over $700 that day and waited over 5 hours to get the work done. It's not the first time I've had a Firestone Tech cause damage.
POC is Chris Butler [protected]
Desired outcome: I need for the part to be repaired/replaced or the bill to be adjusted to compensate for the body damage. Kat should contact me to discuss the action they plan on taking to remedy the situation
Latest Firestone Complete Auto Care Reviews
Transmission service on my Ford f150 Horrible Product / Horrible Service Airbags replacement (rear suspension) Not trustworthy Unauthorized chargesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!