Rent-A-Center reviews and complaints 1
View all 462 complaintsRent-A-Center - Furniture
Free bed bugs with every purchase. Hello my name is william and I worked for rent-a-center in may and june of 2023. Anyone who has purchased from this location is risking adopting an infestation of bed bugs! The bedbugs and cockroaches have taken over the backrooms of this store and have been seen inside the furniture by multiple employees. This problem is known! Yet they are still here casually selling their at-risk merchandise to unsuspecting customers. I recently refused to continue working at rent-a-center until they exterminated their infestations. I told the manager this on june 18, 2023. These bed bugs have been in the store for months! These bed bugs have also infested another employees house and they're still their after weeks! Honestly the level of disrespect for the customers, merchandise, and employees here is unmatched. None of this was told to any potential customers! Now it is june 28, 2023 and have no word back from the manager on site. Complete and total ghosting after she asked if I would come back to work if the bugs were gone. All my inquiries about the bed bugs and coming back have been met with complete silence. The same way she'll treat any deal with you! Do not buy here. Do not come here. If you bought here and you have bugs call rent-a-center and have them send a bug exterminator to your location. For all the good it has done for my fellow employee... Return your items before you catch them. We can all imagine what can happen after months of bed bugs colonizing a local rental store.
Desired outcome: Don't operate a business if you are possibly delivering bugs to new infestation sites.
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