Menu
For Business Write a review File a complaint
CB Fast Food Chains White Castle 4524 S Kingshighway Blvd, Saint Louis, MO, 63109, US
White Castle company logo
White Castle
reviews & complaints
White Castle company logo

White Castle

4524 S Kingshighway Blvd, Saint Louis, MO, 63109, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
K
6:57 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

White Castle - Customer service

White Castle

January 12, 2024.

I am a senior citizen and a veteran. I entered the restaurant to place an order. There were only two customers inside. I stood at the counter waiting for at least five minutes for one of the three employees to acknowledge me or request my order. I then waited another 20 minutes for the food. This is highly unacceptable customer service. I would recommend management instruct their employees to respect customers and provide prompt customer service as your company promotes.

Desired outcome: As mentioned

Confidential Information Hidden: This section contains confidential information visible to verified White Castle representatives only. If you are affiliated with White Castle, please claim your business to access these details.

Read full review of White Castle
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.