White Castle reviews and complaints 1
View all 383 complaintsWhite Castle - Customer service
White Castle
January 12, 2024.
I am a senior citizen and a veteran. I entered the restaurant to place an order. There were only two customers inside. I stood at the counter waiting for at least five minutes for one of the three employees to acknowledge me or request my order. I then waited another 20 minutes for the food. This is highly unacceptable customer service. I would recommend management instruct their employees to respect customers and provide prompt customer service as your company promotes.
Desired outcome: As mentioned
Confidential Information Hidden: This section contains confidential information visible to verified White Castle representatives only. If you are affiliated with White Castle, please claim your business to access these details.
Latest White Castle Reviews
Incorrect order received after waiting in line for two hours Cheese cup A Taste of Nostalgia and Convenience No breakfast for me gave me the wrong order and was a attackedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!