Menu
For Business Write a review File a complaint
CB Banks Truist Bank (formerly BB&T Bank) 120 Chatham Woods Drive, Cary, NC, 27511, US
Truist Bank (formerly BB&T Bank) company logo
Truist Bank (formerly BB&T Bank)
reviews & complaints
Truist Bank (formerly BB&T Bank) company logo

Truist Bank (formerly BB&T Bank)

120 Chatham Woods Drive, Cary, NC, 27511, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
B
12:18 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Truist Bank (formerly BB&T Bank) - stole money from me

Bb&t charged me four separate forty dollar over draft fees and then would not take a single one off.. When I went into bb&t, 220 e chatham street, cary n. C. 27511, I was told I would have to speak to ashley scott the bank manger. She was by far the worst possible bank manger, she had no personality or customer service skills. She talked to us rude and told us that there is nothing she will do. She didn't try she didn't speak to us about the problem or try to fix anything I cannot believe that she would treat long time patrons of her bank like that.. I cannot stand bb&t and I took all my funds out and you all should do the same

Read full review of Truist Bank (formerly BB&T Bank) and 2 comments
Hide full review
2 comments
Add a comment
M
M
Margie G.
US
Mar 20, 2011 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BB&T bank is the worse. They stole from me to. I had a manager laugh at me in front of everyone. She got wrote up for it and she was rude and ugly also. All there employees are rude and hateful. I have an issue with a women at BB&T that I will not give up on getting her job. What she done to me and my family and my mother she needs to held responsible for her actions.

B
B
BG77
US
Jun 02, 2010 2:35 pm EDT

Well BB&T's OD fees are $35...but other than that...the managers have no authority to refund fees if the computer system says no. They can request it, but that's basically at their discretion.

I don't have enough information to comment further - how it happened, why, etc.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.