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CB Travel and Vacations InTown Suites 8530 E Independence Blvd, Charlotte, NC, 28227, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

8530 E Independence Blvd, Charlotte, NC, 28227, US
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1 complaint
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Website
intownsuites.com
Phone number
+1 (704) 814-6000
Category
Travel and Vacations
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
Closed

InTown Suites reviews and complaints 1

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A
10:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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InTown Suites has left an official reply on this complaint.

InTown Suites - property manager and environment

So me and my fiance have been staying here for almost a year now. Thank God we are moving tomorrow because I have never seen such discrimination and disrespectful service. We have seen them change management and since this new guy JC got in here it's been horrible. Floods, prostitution, drug deals, homeless men staying in parking lot and on breezeways to rooms, and hardly any notice for property maintenance or room maintenance. He has a big disrespect for females or kids of any age and will lie and ignore them to dismiss them from rooming there. He is overly nice to any male who wants to room or has an issue here which is just terrible. We do not have anything against homosexuals at all but it's crazy when you discriminate just because the other party is not a man or not attracted to him. I hope you get him replaced soon with another female because this property needs help.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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InTown Suites representative's response
Jan 10, 2024 11:52 am EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
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