Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers KIA Motors 5105 Durham-Chapel Hill Blvd, Durham, NC, 27707, US
KIA Motors company logo
KIA Motors
reviews & complaints
KIA Motors company logo

KIA Motors

5105 Durham-Chapel Hill Blvd, Durham, NC, 27707, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.kia.com
Phone number
+1 (919) 842-5103
Category
Car Dealers
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed

KIA Motors reviews and complaints 1

View all 1616 complaints
ComplaintsBoard
A
4:27 pm EST

KIA Motors - Failure to communicate

In mid-Jan I took my niro for 30, 000 mile checkup. The only issue I had was a noise in the steering column. I was told by Mr. Willis a new part had to be ordered and would be in stock in one week. Here it is 4 weeks later and no communication from Mr. Willis. Today I called the Kia dealership in Durham (tel [protected]) 3 times. Two to Mr. Rebhola (Service Manager) and 1 to Eric last name?-General Manager to ask why had no one bothered to update me on the needed part for one month. None of the calls have been returned! Love the car-not impressed with communications of your Durham dealership.

Desired outcome: Someone (anyone) in Durham contact me

Read full review of KIA Motors
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.