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CB Hospitals and Clinics WakeMed Health & Hospitals 231 North Judd Parkway Northeast, Fuquay-Varina, NC, 27526, US
WakeMed Health & Hospitals company logo
WakeMed Health & Hospitals
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WakeMed Health & Hospitals company logo

WakeMed Health & Hospitals

231 North Judd Parkway Northeast, Fuquay-Varina, NC, 27526, US
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1 complaint
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 3:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
11:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WakeMed Health & Hospitals - Customer Service

Last night I went to Wakemed Urgent Care in Fequay-Varina in extreme pain. I made my co-pay, and was told it would be an hour wait. After waiting for 45 minutes in extreme pain, I was told that the doctor wasn't going to see anyone else that he/she was sick. At this time it was to late to go to another Urgent Care, it was a couple minutes before 8:00 pm, and that's what time they close. I also have not got my Co-pay back. I was told to call there today and speak with the manager because she had already closed out her drawer. When I called today, the manager isn't in, and I still can't get my money back or place a complaint. I ended up having to go to the Emergency Room which costs a lot more money then the Urgent Care with my insurance. I am very unhappy with the unprofessional care that was provided, and would like for it to be addressed, and my money needs to be straightened out.

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