WakeMed Health & Hospitals reviews and complaints 2
View all 26 complaintsWakeMed Health & Hospitals - Human, civil, religious, racial, patient rights violation
This Hospital does not stand by its core values. This Hospital participates in discrimination, religious and racial. Unprofessional and hostile,non compassionate, unethical practices and more. My patient Rights were violated. Campus Police need to be evaluated and expelled for multiple officers attacking and using excessive force against a handicapped person. Patient relations is not going to reprimand their staff. I was injured more by the multiple number of officers throwing me down to the ground with excessive force and handcuffing me, sitting on me and placing their knees along my whole spine. I hollered that I couldn't breathe and they threatened to cuff my ankles as well. I have a spinal injury, Congestive Heart Failure plus other serious medical conditions. I eventually passed out from the sum total of 500lbs sitting on me. They didn't allow me to be triaged. I was in excruciating pain and had chest pain. I was released with a citation when the only criminals were those campus police. This is also a violation of my human and civil rights
6/21/2023 between the hours of 3p-11:45pm
Desired outcome: APOLOGY, RESTITUTION, STAFF ACCOUNTABILITY AND CHARGED DROPPED
WakeMed Health & Hospitals - Doctor not following through on treatment plan promised
My husband was a patient at WakeMed overnight on 1/5/2022. The doctor came in an 1/6/22 and told him he would discharge him and send someone to come out to the house to continue a daily treatment plan at home until recovered. When my husband got home and was looking into getting someone out to the house for the treatments, he was finally able to get hold of the caseworker, who basically told my husband the doctor did not write any of those things in his notes and did not discuss that with his team, so there would be no treatment plan. All of this, after being told originally that would be part of the plan for my husband to go home. My grown son heard the doctor tell my husband that was part of the release. So my husband goes home with oxygen and nothing else. Then was told since the doctor didn't discuss a follow-up plan with my husband's team, nothing was going to be done. My husband continued to get worse then out if the blue on Sunday morning the doctor suddenly called and told him an infection showed up and he would call in a prescription for my husband. He did, and my husband started to improve. However, that did not happen until I started asking questions about filing a complaint for this situation, as I was also in the hospital for my own situation at the time and having to deal with this too. My husband nor I should have been dealing with trying to straighten out our care, while we were trying to heal, all because the doctor was trying to free up a bed for a new patient, by promising my husband followup care when he got home, only to drop the ball until questions started being asked. At least that was the appearance.
Desired outcome: Issue an Apology to my Husband, Notify it Has Been Handled, Don't Do This to Anyone Else
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