Rent-A-Center reviews and complaints 1
View all 462 complaintsRent-A-Center - harrasing phone calls
WARNING ABOUT MANAGER ANTHONY! I suspect he may be a stalker. I made a bad last minute decision to get my husband a laptop from here to use for Christmas since his laptop needed repair. I could never tell him that I got it from here since the price of a $500 laptop would cost over $2000, but he loved it so I made the #100+ payment twice a month. I TOLD everyone at the store that the laptop was a Christmas gift and I didn't want my husband to know I got it from here. Well, on the very first payment date this man named Anthony started calling my cell and leaving numerous messages to my husband about the laptop. Thankfully it was my number & my husband didn't hear them. But somehow this Anthony got hold of my husband's cell number (possible from a bed we rented when relaitves came to stay a couple of years back) and started calling my husband several times along with the endless calls to my cell. After a couple of months Anthony started calling my husband's work on my payment due dates making everyone in his office wonder why he is dealing with rent a center in the first place. This man named Anthony starts calling 9AM the day the payment is due and calls all day long when #1 I'm at work from 7:30 and #2 my husband was never on the contract. I'm sure there must be some legal repercussion I can pursue, which I will, but for now I either have to confess to my husband that I went to rentacenter for his Christmas gift, all the money I've wasted or continue to deal with this store's obvious harassment and pay the money. I thought about switching out the laptopn to the exact same brand but then all of his stuff will be erased. If anyone else has been harassed by this store, please let me know.
The complaint has been investigated and resolved to the customer’s satisfaction.
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