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CB Department Stores Sears 2115 W Roosevelt Blvd #200, Monroe, NC, 28110, US
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Sears
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Sears

2115 W Roosevelt Blvd #200, Monroe, NC, 28110, US
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8:25 am EDT

Sears - Home warranty program

Very unpleased that I have wasted 3 days, three separate weeks, and no repairman has shown to review my microwave failure. As well, the individual scheduling the repair work was extremely rude and condescending.

I finally bought the microwave myself and am having it installed. I will be cancelling my contract with Sears Home Warranty service.

The phone number for Customer Service [protected] is a foreign call center who can't escalate my call to a Supervisor either.

Desired outcome: Money paid for the required upfront payment of the service visit. I would like to be reimbursed for the microwave I had to purchase also.

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