Sedgwick Claims Management Services reviews and complaints 1
View all 394 complaintsSedgwick Claims Management Services - house destroyed by fire
My home burned to the ground along with everything I owned. I had a security and fire early warning monitoring system which was supposed to alert you of fire and also report fire to fire department. My home somehow caught fire in the rear of my home while I was home. I was not in an area of home to realize the on coming destruction. The fire system never went off all the way up to the point where the home began to fill up with smoke. ADT employee who was in a management position sent me a letter stating that she apologized that ADT FAILED me and that basically her company ADT had no liability. After that they put Sedgwick insurance on me and after requesting and my sending them 2 times by email and hard copies, they continued to say they did not receive my claim. Eventually they even attacked me personally saying I was negligent and caused the fire. They used any and all ways to discredit me even though fire was investigated by 2 county fire marshalls and a private fire investigator from my insurance company. They eventually just told me go away. Yes insurance paid me for my losses but so many things were lost that could not be replaced. All of my photos, my cat, just imagine 50 years of your lifetime belongings burning. I am still alive but had I been asleep like ADT I would not be. I am still scared to leave my dogs home alone and at night do not sleep well. ADT is a joke and I even discovered from their insurance company that they do not follow NFPA code and he also stated they do not have to follow code. There is also furbish in their contracts you should read that states they have no liability.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Sedgwick Claims Management Services Reviews
Claim I was hurt in 03/15/23 and was very neglected by the whole team. Insurance adjuster Erica Howell / Kentucky Fence Property damageGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!