CB Internet and Software Sedgwick Claims Management Services Insurance adjuster Erica Howell / Kentucky

Sedgwick Claims Management Services review: Insurance adjuster Erica Howell / Kentucky

Cindy Hartford of US

May 25, 2024 12:06 pm EDT

Verified customer

Featured review

Been 2 1/2 years !

----- Forwarded Message -----

From: Cindy Hartford

To: [protected]@sedgwick.com

Sent: Friday, April 19, 2024 at 11:20:13 AM CDT

Subject: Fw: Shaw's - L1790005-0001 - hartford, cindy - 10/11/2021

This insurance adjuster contacted me straight away. She was acting actually human ! After March of 2022 a different entity took over = Erica Howell. She acts like the $ is coming out of her pocket. She's impersonable, unpleasant , abrupt, uncaring, & I can't believe she has had no other complaints. It's over 2 1/2 years now, she's NOT budging ! I'm having trouble getting an attorney because I don't have injury enough for a 6 figure settlement for ambulance chasers. I believe I'm entitiled to a 5 figure amount. Above adjuster is only offering a very low 4 figure amount. Actually ridiculous @ $5,000 ( slip & fall ) $2,000 medical bills / self $ 3,000 ; very insulting. I had an attorney , but he had retired before I could have him file in Court or discuss / negotiate w / you = insurance company. I am writing this e-mail to have a supervisor look @ this case ; & above all , give me a different Sedgewick adjuster. Thank you for your time,

Cindy Hartford

:

Unable to deliver message after multiple retries, giving up.

---------- Forwarded message ----------

Laughable !

Pain & suffering , loss of consortion, scar , kept from month of yearly celebrations & traditions etc. Not just injury ! ; have back & forth several e-mails / still have.

----- Forwarded Message -----

From: Howell, Erica

To: Cindy Hartford

Sent: Wednesday, September 7, 2022 at 04:28:42 PM CDT

Subject: RE: Shaw’s Personal Injury case File: 47990

Good afternoon Ms. Hartford,

I just called and left you a message. Unfortunately, we are too far apart in settlement. Are you still treating regarding this incident? The medical records received did not indicate that you were still treating. We only settle the claim when you are done treating. We do not consider future treatment. The records did not indicate fractures or tears in the MRI. Your injury per your medical records is a soft tissue injury. I can offer $5,000.00 in settlement of your claim. $2,555.49 will be paid to Medicare and $2,444.51 will be payable to you. Please advise of acceptance of my offer and I will draft up a settlement release.

From: [protected]@aol.com

To: "[protected]@aol.com"

Sent: Friday, May 24, 2024 at 01:39:40 PM CDT

Subject: Failure Notice

Sorry, we were unable to deliver your message to the following address.

:

Unable to deliver message after multiple retries, giving up.

---------- Forwarded message ----------

ATTN : Administration of Albertson's or Sedgewick

----- Forwarded Message -----

From: Cindy Hartford

To: Cindy Hartford

Sent: Friday, September 2, 2022 at 11:29:13 AM CDT

Subject: Re: Shaw’s Personal Injury case File: 47990

$ 50,000 -negotiable w / i reason. That would be from pain & suffering severe , to moderate, & continuing in the future.

Not being able to remove the future arthritis pain , scar , lock up, & unannounced pain when that happens

in the future. Knee giving out , fell x2 since injury. Also ; for ALL I missed out on the day (reminder - birthday ) & month this happened ;

due to the store's negligence.

Wouldn't all fit under claimed loss below...soft tissue injury scar still can't kneel,continued & worsened arthritis age 58 now 60 61 in Oct 2024 over 6 months pain suffering including day of injury ! Happened on my birthday ruined! Loss of consortion , entire month of Oct. could NOT follow through w / yearly family traditions involving the month of Oct & Halloween. Our anniversary ! Many trips celebrations 1st month destroyed !

Claimed loss: soft tissue injury scar still can't kneel,continued & worsened arthritis age 58 now 60 61 in Oct 2024 over 6 months pain suffering including day of injury ! The rest above - wouldn't fit

Desired outcome: Different insurance adjuster for sure. Lost original. Fighting w / impersonable adj. since 1st left. Not talking millions only 5 figure. $5,000 over $2,000 in medical bills & little over $2,000 self is laughable.

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Starts out Shaw's Grocery store no one assisting w / me on floor / injury. Groceries con't to ring up. Customer had to ask Jon - bagger to help me up & clean up floor. I then paid for groceries & pushed cart - limped, excruciating pain to customer service to report fall negligence to manager. Given ice bag from seafood dept. Took name & phone # 1st adjuster was going to take care of me in my favor straight away. Then lost that adjuster - got Erica Howell ( joke ) .Been 2 1/2 years. Acts like $ coming out of her pocket. Minimized injury & no regard for pain & suffering & other factors ! No empathy on scar or older & gonna have arthritis worsen as time goes on. Lost many things the month of October. Happened on my birthday , missed out on that , anniversary, family traditions , trips , etc month of Oct. for those plus fall , Halloween as well ! Just soft tissue injury not worth millions & NO legal help , only for ambulance chaser lawyers ! Laughable one offer settlement ! Shaw's insurance being Sedgewick , they should look into something else. Both should be ashamed of selves !

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