Hair Cuttery reviews and complaints 1
View all 183 complaintsHair Cuttery - Hair dyed or should I say not dyed
My daughter was at Hair Cuttery in Glassboro and they were asked to give her Carmel highlights. When the job was completed her hair was very brassy and she had two bleach blonde streaks at her temples. When I told them I did not like it, they told me to come back tomorrow. When I contacted them to make the appointment they said they could see her on Monday. I then called the manager and told her that was not acceptable as she had senior portraits on that day. She agreed to see her but did not do the job herself instead she passed off to another less experienced stylist. At the end of that job her hair had been dyed back to her original color. I called the corporate number for Hair Cuttery and was told the district manager would get back to me, but I am yet to get a phone call. The next day I called and left a very firm message that I wanted a return call and my money back or I would be making my experience public record. Apparently Hair Cuttery does not care about negative feedback from customers or even have the curtesy to respond to dissatisfied customers! My daughters first salon visit was Friday July 8. Today is July 21 and still NOTHING! I would like my $200.00 back! This site is not allowing me to post photos. Please contact me and I will furnish them gladly. Thanks
Desired outcome: I want my money back
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