Menu
For Business Write a review File a complaint
CB Department Stores Nordstrom Rack 510 Bergen Town Ctr, Paramus, NJ, 07652, US
Nordstrom Rack company logo
Nordstrom Rack
reviews & complaints
Nordstrom Rack company logo

Nordstrom Rack

510 Bergen Town Ctr, Paramus, NJ, 07652, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
10:00 am - 10:00 pm
Sat
10:00 am - 10:00 pm
Sun
Closed
ComplaintsBoard
K
10:21 am EDT

Nordstrom Rack - check-out experience

I recently experienced a hostile situation (8/22) upon purchasing a few items at one of my favorite stores, a young cashier by the name of Andres P. not only verbally harassed me but attempted to ruffle through my already purchase bag(s) of items. The transaction number # 3031, and Register# 4903. This young man was not only rude but flippant and condescending; not what I have come to expect after years of faithful patronage with Nordstrom and its subsidiary. I would highly recommend that this young man receive not only enhanced customer training but is removed from the front line operation; he is volatile and appears capable of physically attacking someone. I debated as to whether to formally share this experience but my conscious will not allow me to keep silent knowing that there is a possibility of someone being physically harmed next time. Note, I had to ask the young man to calm down during the transaction because he was verbally combative and when I asked him his name he resounded with Andres, would you like me to spell it? The respond in itself was one of "now what? a challenge". Nordstrom, you can do better with screening your front liner staff.
Somewhat apprehensive,
Customer

Read full review of Nordstrom Rack
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.