All Week Plumbing

WARNING! WARNING! Hands down the WORST experience I have had customer service wise. I honestly never even write reviews but I feel obligated to warn others. They came 3 hours after the initial appointment window (Tuesday)then charged me $80 for the estimate even though the website clearly states free estimates. They also did not honor coupons on their website as they said it only applies to original prices. I still decided to go with them as I did not want my tenants to be without heat. They not only did not finish the job the first day(Wednesday) after showing up 2 hours late and taking over an hour lunch but they left my tenants without heat or water claiming there was a part that they needed and couldn't get until the next day. It was 5:30pm EST and Home Depot was less than a mile away an they were open until 10pm EST. The next day they showed up 2 hours late. They finished the job(so I thought) and charged me a addition $481 for replacing a 3 foot plastic water line. After they left, with in a few hours l had the same issue again. The utility company came out to inspect the job and told me that they had not completed the work, they were suppose to replace all of the pipes not half (even says that all pipes will be replaced on my receipt), they also were suppose to get permits from the city, they used some of the wrong material and they undersized the pipes that they installed. To add insult to injury, one of the guys used a really nice chair we had stored in the basement as a step latter, now the chair has muddy boot prints on it. Since I paid I want them to complete the rest of work. I have a contract in writing that states that I have a two year warranty on the work but they are not returning my calls or emails. PLEASE STAY AWAY!

This company does great work. They came to my house and did my A/C for me and its been working perfectly fine with no problems ever since they have done it for me.

This reply is on behalf of ALL WEEK PLUMBING AND HEATING LLC. I will only respond to the most recent negative complaint listed above, as the others have already been addressed. I will start by stating that this is a family owned and operated, 30 year old business, who has served our community and most of Northern New Jersey in good standing. All of our employees are held to high standards and are professionally dressed in company uniforms at all times. Our company vans are marked with our logos, phone numbers etc. Furthermore, our office staff, which have been with the company for many years ALWAYS identify themselves upon answering the phone line, as this is part of their phone etiquette. In terms of our pricing and invoicing, we are very price competitive and our goal is always to keep a customer for the long term versus for a one time job. With that being said, we are fair with our pricing and most of the time give flat rate pricing which includes time, labor, parts etc. Customers are given pricing information prior to commencing the work and it MUST be approved and signed for by the customer before we begin any work. In terms of bargaining on our pricing, if we agreed to lower the pricing it was only to satisfy the customer, which obviously still didn't appease the customer. In closing, we do not like to come on any social media to discredit, bash, talk ill of or character assassinate any of our "valued clients". However, in defense of our company there is always two sides to the story. We are sorry to this customer regardless for any inconveniences or miscommunications. However as there are negative complaints, their are also positive ones. Thank you and if there is anything more we can do, just contact us directly, as this is the first time we are seeing this.

All Week attempted to repair my a/c unit. The technician entered my home to turn off the breaker instead of using the disconnect next to the unit. He replaced to components on the unit. When he finished working, he started a bidding process to determine how much money he could squeeze out of me. The invoice was not itemized by parts and labor.
Within an hour the a/c was not working. A second company diagnosed and repaired the problem. All Week has been featured on the news as corrupt. The first page in the Yellow Pages consists mostly of All Week shell companies. When they answer the phone they don't identify the company. Their vehicles and employees are not marked with company logos.

ALL WEEK PLUMBING’s service stands head and shoulders above the rest! Outstanding air conditioning and heating service….

i been using this company for several years for most of my properties that i own, they always came out to help me with issue that i had with my tenants even at 2am, there job was done right from the first time, so with all honestly i disagree with previous posts.
i will highly recommend to anyone

POST BY ARTHUR 1

This company is totally fraudulent. I completely agree with the post that they never honor their warranty. In 2008 they installed a new boiler for me for almost $6000, which a few weeks later stopped working. When I called them and requested a warranty repair they said that neither labor nor the part is covered under the warranty even though it was the part that they installed. I had to call another plumber who told me that I was overcharged for at least $2000. The new plumber also looked at their warranty papers and said that the faulty part was covered under warranty and that I should make them fix the problem. I tried to call the owner again, but the owner is very rude arrogant pushy guy who is confident that people will rather call another plumber than waste their time trying to make them do the work.

I think all those who have already suffered from this swindler should join their forces and complain to the Attorney General of NJ, because I see a pattern in his behaviour. It is no longer a civil matter - it is a criminal behaviour. This guy fraudulently lures people by multi-year warranty and other misrepresentations and then refuses to honor them.

If anyone wants to support my complaint to the Attorney General, please write me to the following email: classaction@usa.com

I, m email you my friend lets do this... MR john1001

ok this post by charlieo214 just sound lake so fake to me ... guaranty that is not a real customer

All Week plumbing are not a trust company don't use this junk plumbers

We've used this plumber for the first time as a referral, and their service was impeccable! They guarantee low prices and a fast 45 minute service. They are open 24 hours seven days a week.

They finally were able to find the true cause of why my tub kept clogging up every month although preventative measure had supposedly been installed by previous plumbers. It has been almost 4 months and my tub has yet to clog! Thank You All Week!