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CB Dental Services Gentle Dental 669 N Stephanie St, Henderson, NV, 89014, US
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Gentle Dental
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Gentle Dental

669 N Stephanie St, Henderson, NV, 89014, US
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Gentle Dental - Insurance billing issue

On 9/24/22 I submitted an email to [protected]@gentle1.com asking them to check the insurance billing codes. The last time I was in the office, 8/1/22, I was told that my insurance would not cover more than 2 cleanings per year.

My insurance does cover an every-three-month perio schedule. I believe the paperwork may have been coded incorrectly.

I’ve been a Gentle Dental customer for many years. I’ve never had any issues with insurance covering my perio treatment. I like the hygienist very much. This is why I’ve continued using her even after moving to a different part of town.

Thank you,

Mark Tackett,

365 Cascade Mist Ave.

Las Vegas, NV 8913

[protected]@msn.com

Desired outcome: Corrected coding and continuing as a patient.

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