Gentle Dental reviews and complaints 1
View all 41 complaintsGentle Dental - Insurance billing issue
On 9/24/22 I submitted an email to [protected]@gentle1.com asking them to check the insurance billing codes. The last time I was in the office, 8/1/22, I was told that my insurance would not cover more than 2 cleanings per year.
My insurance does cover an every-three-month perio schedule. I believe the paperwork may have been coded incorrectly.
I’ve been a Gentle Dental customer for many years. I’ve never had any issues with insurance covering my perio treatment. I like the hygienist very much. This is why I’ve continued using her even after moving to a different part of town.
Thank you,
Mark Tackett,
365 Cascade Mist Ave.
Las Vegas, NV 8913
[protected]@msn.com
Desired outcome: Corrected coding and continuing as a patient.
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