The Pep Boys

This has to be the absolute worst service I have ever received. My change oil light popped on one morning and later in the day when I went to leave work my low winder washer fluid popped on so I took it to this Pep Boys. They boast a 29 minute oil change which was nice since I wanted to get home. Standard oil changes come with a "top off of fluids" deal so I mentioned that I needed window washer fluid. The attendant assured me that it would be topped off. About 25 minutes later the attendant comes back and tells me that my car is ready however to make sure they were under the time limit of 29 minutes they didn't turn off the lights in my car and he proceeded to tell me I could do it at home with the owners manual. At this point I am irritated and tired from working all day. I decide to head home and do it myself. Well last year when I had gotten my car smogged for registration the guy was nice enough to tell me that a sensor popped on my car and the code was P0128. I thought nothing of it until my check engine light went on. So I look the code up online and I just needed to replace the thermostat. I speck out the thermostat at Pep Boys and it's $8.99. I call them up and the guy on the phone proceeds to tell me that they will have to run a diagnostic on the car for $90 even after I explained that the guy at the smog place had given me the code direct. He stated that smog places don't check everything and I wanted to go through the phone and slap the crap out of him. Then he tells me that the thermostat will only be about $150! I could not believe they would charge me $90 for a diagnostic which was already done and then $150 for a $9 part. I was flabbergasted and I hung up on him since he wouldn't listen to me. I took my car and the $9 part over to my mechanic friends house. He said the reason why my low window washer light wouldn't go off is because they never filled it! It was BONE DRY! What the HELL! So he replaces the part in about 10 minutes, tops off my washer fluid, brake fluid, coolant, and sprays out my engine. Cost me a total of $13 and about 30 minutes of my time. These people are absolutely the worst ever. I will never ever allow them near my car again!