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CB Make-Up and Cosmetics L'Core Paris 3655 S Las Vegas Blvd, Las Vegas, NV, 89109, US
L'Core Paris company logo
L'Core Paris
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L'Core Paris company logo

L'Core Paris

3655 S Las Vegas Blvd, Las Vegas, NV, 89109, US
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R
5:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

L'Core Paris - eye serum

I was given a sample of an eye cream. After having it applied to both eyes and purchasing the products, I left. Later I had to remove the residue to to irritation to my eyes and skin, I returned to the boutique in front of The Paris Hotel next to Hexx restaurant. The employees were evasive and defensive. They took my receipt and said I had to email the address and get a response before they would consider helping me. This is supposed to be an upscale line of skin care. I expected better customer service.

Read full review of L'Core Paris and 1 comment
Update by Raynettr
May 06, 2019 4:16 pm EDT

I was finally able to return the products after reaching the right person in customer service.

Update by Raynettr
Apr 30, 2019 12:59 pm EDT

The customer service of whomever owns the boutique agreed to let me return the products. However, it was raining in las Vegas and they closed the shop for the day. I asked if they had another location because I would not be in Vegas on Tuesday. I have not been responded to.

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Gayagal
US
Apr 29, 2019 6:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear customer, we apologize for any inconvenience caused. please contact our office so we can assist you in this matter lasvegascosmetic@gmail.com

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Author of the review
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Raynettr
US
Apr 29, 2019 7:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Gayagal

Thank you for following up. I need to return the product. How do you suggest I contact you?

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