L'Core Paris
Reviews and Complaints

The Sales team took advantage of my memory-impaired dad. My dad was staying at the Westgate in Las Vegas for work, where he walked by the L'core salon daily. They finally lured him in and convinced him to buy $1200+ worth of products for his family back home. He has NEVER made a purchase like this, nor spent this kind of money on something. He has memory issues that can be picked up on if you are in the sales world... I am appalled at the sales staff of this company! Westgate should be ashamed to house this business under their roof.

I bought this product while on holiday in store in westgate hotel. On the 21 June 2022

It cost me 315 dollars When I got home an opened it I was unable to use it as cream would not come out as there is a fault in the tube i feel robbed i wasnt happy when i opened as not the same as what young lady showed me in shop. can I exchange I live in Ireland regards louise

I was pressured into purchasing 5K worth of products in a matter of 30 minutes. I have a mental disability and could not handle aggressive Sales person. I am not allowed a refund or return unopened product. I am distressed and do not want this to happen to anybody else that cannot stand up for themselves. Owner Alex Giovanni, L'core Westgate hotel and resort Las Vegas Nevada. this happened to me at the Westgate Resort on
June 23rd 2021, by Giselle(Gita) Sales-representative at store.
I want to return unopened product for full refund. I have contacted all sales staff at store and store owner to no avail, plus tried contacting warehouse, but no returned phone calls. Please help.
Laura Perretti
[protected]

Purchased $1200 worth of goods from this provider. The Wrinkless Eye Massager cost $1000. It has been faulty since it arrived back in October. We have tried to get hold of this provider to replace the product and no response. We raised a ticket with them weeks ago and still no response. I am so upset as their products are not cheap. Terrible after care service.

I have been calling and emailing LCore paris about replacing my Aphrodite device.
I have a life time replacement for my device. I get no reply from them.
I am very upset with the company since they will not call me or email me about replacing my device. I have been asking for a replacement since July.2020
Customer service sucks
Sharon Marshall
70 Renfrew Dr.
Shelby, Ohio 44875
[protected]@aol.com

You are dragged into the store in a very genius way. You get offered a sample of some sort of cream on the street and before you know it you're in the store sitting on a chair in front of a mirror. Mr. Sean, at least that's what he called himself, is a very good looking super fast talking man. Before you can protest he puts a cream under your eyes and the skin under your eyes looks immediately ten years younger( 250 dollar).
He also tries to sell you other stuff, like a cream for your face (600 dollar) and a device to massage your face to let your pores shrink and your wrinkles disappear (6995 dollar but you can buy it for 3500 dollar so that's a super discount). Anyway, that's not what I'm worrying about anymore. I just looked up the ingredients of the eye cream on the internet and that's alarming! The third ingredient is sodium silicate. That's a chemical ingredient used in for instance glue and exhaust systems. It is very toxic! The fourth ingredient is sodium polystyrene sulfonate, which is a medicine used to treat high levels of potassium in the blood, only on doctor's prescription.
Because I didn't want to buy the device

On January 29th, I was approached by Ty with a free sample of skin cream before I New it he had me swooped into the store I purchased the Sapphire facial peel to recieve the Black truffle instant repair after that he passed me to Sean and Skin Specialist who was Very aggressive when I said it was Way to expensive for me until I gave in and purchased 2, 200 worth including a Wrinkless photon Beauty machine and made an appointment for me to get a facial on Feb 2nd I arrived at 1:00 for facial and Sean wasn't there so Lucas another guy started with another speil for a suitcase 4 machines to repair your whole body as he put a face mask on and still didn't show me how to use what I had already purchased! So I would like a refund I feel completely scammed

I have still $1, 500.00 on a Gift Certificate Rachel the sales Rep. I talked to her on the phone and she said I can order through the mail for some products and she would be sending me a email. WELL, havent heard from her. I have the reciept, Gift Certificate, her card that she signed and saying I have $1, 500.00 left. Rachels Email is [protected]@gmail.com

First, I would like to publicly apologize to the customer service staff at the Kailua-Kona location because today I made a very inappropriate, implicitly racist comment to the staff while I was with a friend who had gone back to the store to return the products she purchased, yesterday. The staff was failing to produce the receipt for her purchase, which they had promised to send via email, but did not. When we went back to the store the next morning the staff refused to accept her return for product she had been coaxed into purchasing ($471 worth). She was returning her purchase, unopened and in compliance with the 24 hour return policy. I, regrettably wondered out loud if, "this is how they do business in Israel?" My comment implied that because these particular people were not honoring their own return policy that all people from Israel must have bad business practices. I know that is an absolutely unfair catagorization of Israeli people. I understand that the customer service people at the Kailua- Kona store are not representative of all people from Israel, and that the fact that these three people were all from Israel has nothing to do with the fact that their business practices are unscrupulous. I acknowledge that my comment was insensative stereotyping, and that there is no excuse for my prejudice. I am not justifying it or excusing it. I hope that I am taking adequate steps to right that wrong. I accept responsibility for my part in this deplorable exchange, and sincerely apologize to all the good people of Israel who would be injured by my words, including the staff at L'Core.

Other words were said, particularly by one of the male staff members. I know if I had been a customer in that store and he had been trying to sell me skin care products he would have been very complimentary, and charming. That is a big part of the sales game the staff at L'Core employ, to make sales. However, as I was only a person aiding a friend to get her rightful refund, he treated me with disrespect and venom. Among other things he disparaged me due to my fatness, pulled a wad of money out of his pocket and offered to buy me McDonald's, and said that if he looked like me he would "kill himself". He attributed a person's value/raison de vivre, to their physical attractiveness. This assertion is ridiculous in general, but also ironic because if he took a good look in the mirror he might realize that he too is far from the physical ideal. Not that I would suggest he kill himself over it. That being said, his behavior does not justify my behavior nor vice versa. We were both disrepectful and wrong. We might both try to be better people and focus on who we are on the inside.

Generally, the whole exchange was very, very hurtful, messy and unnecessary. Kailua-Kona is a small town that welcomes all people, and as a member of this community I hope to reflect that same attitude. I hope we can all learn something from this unfortunate exchange. I know I am still learning, and I will continue to examine why I said what I said.

My wife and I were on vacation with MSC Divina Cruise lines in June 2017
We purchased some cosmetics from a sales clerk name "Michael Elkayam " in Phillips-burg St. Mar-teen (Front Street) at a store front called Adore Cosmetics.

To make a long story short, We purchased some products that were suppose to be sent to us and received an invoice from the merchant but never received the product as promised. We contacted the store but the number on the invoice was disconnected so we branched out to call the corporate number which was a toll free number out of Las Vegas, NV who which got in contact with the Franchise store and had the contact store reach out to us via email at:

I will say it's been challenging to get any sort of refund or credit from this merchant but not impossible, but don't give up and talk with your credit card company and dispute all your charges. - At this time, we are trying to work with L'Core Customer Service department in NV.

But, if your in Phillipsburg St. Marteen (Front Street) - Do not purchase anything with this merchant - Don't make the same mistake we did by purchasing something and not receiving what you paid for.

I was in Kailua-Kona in April, 2017. I also entered one of the locations selling the L'Core product. Had compliments on my hair but said I had bags under my eyes. Man put cream under one eye and then compared it with the other. I didn't see anything different. I did not purchase anything from them. He quickly left me to attend to another victim. I had the free sample with me so began using it. It was the L'Core Paris Multi Use Cream. The fragrance was wonderful. Once home from Hawaii I went online to purchase the same product as the free sample. I was able to order it through Amazon.com. Price was $19.23. I opened the tube and it wasn't even close to the fragrance of the sample. I have written to Amazon to complain and to L'Core. So far no luck. Please don't purchase anything from this company.

I was told by customer service with L'core Paris that I could not cancel my order when I complained to the sales person within 1 hour of trying the product in the store that I had an allergic reaction. I was not in possession of the product and despite my attempts at cancellation the product was shipped to me without my consent, and I refused shipment. They still would not refund my money, despite never receiving the product for 5 months.

If I only knew :(

I was "nailed to the floor", this is how I felt.
They are smooth and slick, they know what they are doing and they perform like artists.

They had me buying products I don't need for a worth of 2, 500 USD!

And guess what, the "no refund" sign wasn't there!
But who can argue with a limited costumer services that don't really care or listen to you.

This place / company needs to be shut down, better today than tomorrow!

I was in Las Vegas recently at the Monte Carlo Hotel. We walked through the Street of Dreams mall and were lured into a store selling facial products. Tony added some gel under one eye to show how good the cream works. I cannot believe that I fell for their pitch and paid 400 USD for 3 products. I feel this product is not worth the value and I would like to return it but it doesn't seem possible. DO NOT GO NEAR ANYONE IN VEGAS offering you samples of free face cream or collagen treatment. They say the deal is only good for that day..such a SCAM. They do not want you to leave the store and research the product. I cannot believe they are allowed to do this.