Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - Refund and cancellation of accounts
I was last at the establishment on May 15, 2022. I asked for my account to be canceled and when I left I stated that I was moving to Fallon NV. I have now been informed that I should have filled out a paper for cancelation. I am in collections with them and they have been hitting my bank and never mailed called or emailed me anything about billing. They are still hitting my bank in the amount of 24.99 $ for 19 months I want my money back and my accounts closed immediately. those account numbers are [protected] and [protected] I have requested the collection's phone number and never received one.
That is a total of 456$ I will have a better idea when my bank audit is complete I have also contacted the BBB and wish for this to be handled with respect for my funds were not authorized for removal from my bank upon my request of cancellation.
Claimed loss: 456 four Hundred fifty-six dollars and zero cents
Desired outcome: refund my money, fix the collections if there is one, and cancel these accounts immediately. [protected] and [protected] agreement #
Confidential Information Hidden: This section contains confidential information visible to verified Planet Fitness representatives only. If you are affiliated with Planet Fitness, please claim your business to access these details.
Latest Planet Fitness Reviews
wrongfully charged late fee billing/cancellation employee My billing Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!