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CB Car Dealers Chrysler 8825 5th Ave., Brooklyn, NY, 11209-5901, US
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Chrysler
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Chrysler company logo

Chrysler

8825 5th Ave., Brooklyn, NY, 11209-5901, US
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9:00 am - 9:00 pm
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9:00 am - 9:00 pm
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9:00 am - 9:00 pm
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9:00 am - 9:00 pm
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8:04 pm EDT

Chrysler - ridiculously poor customer service & incompetence

I took my car to the above facility on.7.17.19 for a scheduled diagnostic and 28 points check.

In the meantime, numerous calls to the facility's service advisor #639 melody for updates went unanswered and unreturned. I also called to speak with the manager but was unsuccessful.

On 7.23.19 (7 days later) I uplifted my car since only a fraction of my request was handled. I will take it to another facility for my service.

I have never experienced any thing like this and am beginning to regret buying a dodge.

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