CB Car Dealers Chrysler 2023 ram 3500 limited longhorn

Chrysler review: 2023 ram 3500 limited longhorn

kim babcock of US

Jun 07, 2024 10:10 am EDT

Verified customer

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I bought a new Ram 3500 on the 16th of January 2023. On the way home from the dealership I got a check engine light. It took over a month to get the issue fixed ( particulate filter). Within a week of getting that one fixed another check engine light came on. Once again after two weeks it made it into the dealership to be cleared. Within a day the check engine light came on again. One w again waited over a week to get it into the dealer. After a month they had the part in to fix it (csv sensor). Over all I have had the truck 5 months from new with 3 check engine lights . I have 4000km and 2500 km were driven with a check engine light.

When I called the dealership I bought it from looking for a solution the sales manger Wes said he did not like the way he was being talked to. Guess it is not normal to be a little frustrated when you buy a 120k truck that has never run correctly.

When I gave him time to build a solution in only gave me the cancellation information of the additional warranty and insurance that I bought.

I have over $6000 into accessories and will not buy another Ram.

Claimed loss: 3700$ on additional insurance $6000 on accessories $20 000 on depreciation

Desired outcome: I wanted a solution from the dealership a different truck and transfer accessories and insurance at no cost.With their obvious disconcert I want my losses covered

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