7-Eleven reviews and complaints 1
View all 908 complaints7-Eleven - lisa & the cashier at 7eleven in blasdell, ny
The cashier Lisa is discourteous and insolent. Since she began working
there she has accused me of stealing for absolutely no reason
whatsoever. She automatically assumed that I was a suspect simply for
walking into the store like every other customer does. I am an honor
student in college and have a great deal of integrity, but for some
reason this cashier feels the need to treat me like dirt. She also
refuses to greet me whenever I come in even after I have acknowledged
her. I have filed five complaints against her to corporate and they
never do anything about her terrible attitude. I purchased something
there today and she was extremely rude to me once again, so I came back
to ask for a refund. She refused to give me a refund for two of the
items that I purchased because she supposedly didn't know how to refund
my credit card, yet she's been there for FIVE months. So then she
refuses to give me back my receipt claiming that it is store policy to
keep it. I asked her, "how am I suppose to prove that I purchased the
other two items when I come back to return them?" She responded, "I'll
have it in a folder for you, " as if I'm just supposed to take her word
for it. Luckily a police officer was there who was kind enough to make a
copy of my receipt in order to rectify the situation. I spoke to the
police officer and he informed me that I'm not the first one to have an
issue with her. This lady has zero common sense and absolutely no
common decency whatsoever. Who in the world has to be trained to greet a
customer? It is just common human decency to do so. It is obvious
that my business was never valued so I definitely won't be shopping
there again.
Oh yeah,
since Lisa is a very common name I thought a brief description of her
would be beneficial...
She is about five foot seven inches tall with very dark hair, white, and
about 300 pounds or more. I hope this helped.
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