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CB Fast Food Chains Domino's Pizza 300 Fairview Ave, Hudson, NY, 12534, US
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Domino's Pizza
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Domino's Pizza company logo

Domino's Pizza

300 Fairview Ave, Hudson, NY, 12534, US
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2 complaints
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Working hours
Mon
10:30 am - 12:00 am
Tue
10:30 am - 12:00 am
Wed
10:30 am - 12:00 am
Thu
10:30 am - 12:00 am
Fri
10:30 am - -11:00 pm
Sat
10:30 am - -11:00 pm
Sun
10:30 am - 12:00 am
ComplaintsBoard
S
9:54 pm EST

Domino's Pizza - Food and customer service

Let’s talk about this and please share it.. calling out Dominos in Hudson NY.

My son orders $34 worth of food. The pizza looks like it was dipped in grease. It’s inedible. He calls back to complain. The Manager tells him there is nothing they can do yet on their pizzas box it states 100% guaranteed satisfaction. He was not satisfied he did not receive a refund nor another pizza. He was told to call back the next day. So he called back only to be told by the SAME manager (carmella Rawls)that there was nothing they could do and not to call the store again… during this exchange the manager also told him that they do not need to go by what it says on the box because they are not corporate.. in all my years of being a restaurant manager / chef I have never ever heard that you do not have to satisfy a paying customer if it is within your power to do so… dominos you need to get it together. Shame on you. Poor customer service, poor quality of food.

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2:11 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Domino's Pizza - manager

manager(ahad) is very dis-respectful to employees, he do'nt know how to talk to people, he proclaims that he is better then everyone working there with him.(ahad) and one of his employees got into a mis-understanding about a customers address, and (ahad) stataed to his employee that the customer do'nt know where he lives and that he can't tell him anything, nobody can tell him anything.he (ahad) stated to his employee that the customer dont know his own address, and that he(ahad)is better than allah and if nobody wants to listen to what he say can leave.

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