Domino's Pizza reviews and complaints 1
View all 1468 complaintsDomino's Pizza - glass in my pizza!!!
I am a loyal customer of Dominos and was extremely concerned and appalled when I ordered my usual, 2 Medium pies and found a large shard of glass in my mouth after taking a bite of my pizza! After finding the shard of glass (which i do have pictures of as well as the physical peice) I called the store to inform them as well as express my concern because I could have not only cut up my mouth, but more severly swolled the glass and cut up my throat and stomach. While speaking to the woman that answered the phone, I was given no reaction or appology what so ever! I was offered two new pizzas but told her I would like a refund. When the delivery man arrived he suggested that I was lying.His exact words were. "No one else complained about glass in their food." He then stated that he would have to contact his manager after a half hour of issues to get my money back, I was given no appology, instead i was given bad service and bad attitudes. This saddens me because I loved dominos.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I agree with the delivery guy...never happened. You got something for free...move on before your claim is proven fake.