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New York Sports Club [NYSC]
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New York Sports Club [NYSC]

303 W 145th St, New York, NY, 10039, US
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1 complaint
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Working hours
Mon
5:30 am - 11:00 pm
Tue
5:30 am - 11:00 pm
Wed
5:30 am - 11:00 pm
Thu
5:30 am - 11:00 pm
Fri
5:30 am - 10:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 7:00 pm
ComplaintsBoard
J
8:01 pm EDT

New York Sports Club [NYSC] - membership charges for services not used

Hello,

Please see attached.

I am reaching out because I continue to be charged monthly although I do not attend the club. unfortunately I am out of work an cannot afford this payment as a result of my injury. I recently had cerical spine surgery on Friday 9/13. I would like for charges to be reversed for any months of services I did not use. I believe my last use was in June of 2019 just before my injury got too bad for me to continue with exercise.

The lack of compassion and accommodation demonstrates complete disregard for my medical and life circumstance coming from a business that promotes health and lifestyle improvements. This lack of accommodation is insensitive and does not support my health improvement needs but further exacerbates my issues for the sake of take a dollar from someone without.

Respectfully,

John Page

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