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Surplus Discount Furniture & Mattress Warehouse company logo
Surplus Discount Furniture & Mattress Warehouse
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Surplus Discount Furniture & Mattress Warehouse company logo

Surplus Discount Furniture & Mattress Warehouse

700 Grand Concourse, New York, NY, 10451, US
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1 complaint
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Working hours
Mon
11:00 am - 8:00 pm
Tue
11:00 am - 8:00 pm
Wed
Closed
Thu
11:00 am - 8:00 pm
Fri
11:00 am - 8:00 pm
Sat
10:00 am - 7:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
T
5:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Surplus Discount Furniture & Mattress Warehouse - Mis-written My First Names

The Complaint detail of this furniture company, of they represent themself, a hard working company. The thing I disappointed, Pissed off that They can not spell my first name right on the reciept, for the item I brought there, and I will not to buy there anymore. I told them, and I call them, to informed them that you mistaked put down the wrong name, on the reciept, and they told they change my address, but not my first name.

Read full review of Surplus Discount Furniture & Mattress Warehouse and 3 comments
Update by TONY BOBET
Jul 30, 2008 5:15 am EDT

I will like give highiest score for this pages. I hope the furinture store ( company ) should read, what I wrote in this page. I will not liar about this statement ( complaint). Thank you very much for to write this complaint, to off stream.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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3 comments
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Matt!!!!!!!!
Cornwall, CA
Jun 13, 2011 6:14 pm EDT

This is honestly the worst company ever! I waited for my couches for over 5 weeks and just called to get my refund. I was promised next day delivery.

Do not use these individuals! please they are so so horrible. I'm just glad they lost my $2200.00 for my reclining couches and Ashley furniture got it

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John Alfonso
Aug 04, 2008 3:52 pm EDT

Surplus freight oh My! This is the same company that ripped off alot of people when they were called Nation Wide Furniture which changed its name to Grand Furniture after it had declared bancraptcy. Be warned, they take your money and tell you they have your stuff on lay away. They use your money to purchase the furniture you will eventually get. Never put anything on lay away with this company you will lose it. I lost $450 from layaway when the company went out of business. They keep changing their name but the management remains the same. Alf is a crook never buy anything from this company.

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Mayra
Aug 03, 2008 5:21 pm EDT

SURPLUS FREIGHT do a lot of false advertising. There service is terrible. I purchased a few items from them on the 17th of July. I was promised to get my things by the next day or 2 days at the latest. We'll the rep who sold me these items knew they didn't have these items in stock. On the second day of me waiting, my rep had another associate call me and tell me that i would be getting them the following day or possibly the day after that. After waiting yet again another two days I was told my items were on there way to my home. Well I waited and waited. Finally I went to get a complete refund when my original rep informed me that they still only had a portion of my items so I would still have to waited. I had an issue with this company once before but decided I'd give them ONE MORE CHANCE. Obviously, NOT WORTH IT. POINT IS DO NOT PURCHASE ANY ITEMS FROM THE, M AS THEY FALSELY ADVERTISE.
SO MUCH FOR SAME DAY DELIVERY.

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