Menu
For Business Write a review File a complaint
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
reviews & complaints
Firestone Complete Auto Care company logo

Firestone Complete Auto Care

41 N Plank Rd, Newburgh, NY, 12550, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
7:00 am - 6:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
T
12:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Firestone Complete Auto Care - nys vehicle inspection

On Sept. 2, 2019, I went to this Firestone dealership to get a NYS vehicle inpection. It was 10:00 in the morning. Sat there for half an hour. Service manager comes out, tells me my 2008 Honda Pilot did not pass inspection. Reason given? His mechanics couldn't read the computer.
Then he asks if I had battery trouble lately. I answer no. Then he asks me if I disconnected the battery. Again, my answer is no. Then the clown asks if I TAMPERED with the car's computer.
Was there a check engine light he asks? I say no. Then I ask the [censored]. DO YOU see a check engine light on? He says no.
That's when I lost it!
Yes, I did say a few expletives. But that's to be expected when you know you're about to be ripped off. I tell the idiot. If the car is running, then there can't be anything wrong with the computer. Obviously, this was an attempt at a shake down. Which would likely run me hundreds if not a couple of thousand dollars.
All the lights, guages and everything else worked. The car is not burning oil, there is no heavy smoke coming out. The car runs great.
In effect, nothing that would indicate anything wrong. Just that these [censored] couldn't read the obvioulsy working computer. Or so they said.
This is not the first time I had issues with this FIRESTONE! They screwed up an oil change on a previous visit that left the car leaking oil. I took it back and they fixed it. But that shouldn't have happened.
Stay the hell away from this place! They are obviously crooks and thieves.

Read full review of Firestone Complete Auto Care
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.