Menu
For Business Write a review File a complaint
CB Furniture Stores Rent-A-Center 2240 Pine Ave, Niagara Falls, NY, 14301, US
Rent-A-Center company logo
Rent-A-Center
reviews & complaints
Rent-A-Center company logo

Rent-A-Center

2240 Pine Ave, Niagara Falls, NY, 14301, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
F
1:27 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Rent-A-Center - Refrigerator

Some time in February of this year I selected a refrigerator from Rent-A-Center on 2240 Pine Avenue Niagara Falls NY 14301. After receiving the refrigerator I noticed it had no drawers for the vegetables which usually sits at the bottom of the refrigerator. It also has visible rust not much but noticable. It was advertised as Brand New. I asked multiple times for the missing drawers on several occasions, both in person and over the phone but still nothing. They keep saying it's on its way. They are waiting for it. I told them they could swap it for a full refrigerator at the same price but they stated the drawers would be in. And it's has now been 4 months and still no replacement or even the drawers. They gave me a set of drawers but they didn't fit. After a week or two, I returned the drawers that would not fit and has not been notified or given the option to swap out. I don't want to pay full price for part of a product. And it's now breach of contract and fraud. I did not get what I'm paying for or what had been advertised.

Desired outcome: Replace refrigerator, discount on the entire price do to false advertisement. Or you could take the refrigerator and refund half of what's already paid.

Read full review of Rent-A-Center
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.